RingCentral Emergency 911 Service

  • The device will be unable to place outbound calls without a registered Emergency address. The device, however, will still be able to dial 911.

  • The registered Emergency Address MUST be the physical address where the device is located.

  • Do NOT include special characters in the Customer Name field. The address will be verified, so please enter a valid physical address. Suite and apartment numbers should always be entered in the Apartment / Suite # field. 

  • Ensure to update this address whenever you change your physical location.

See Updating E911 Address

For additional support, contact the Technology Service Desk at 940-898-3971,   servicedesk@twu.edutechchat.twu.edu, or submit a request through the Technology Service Catalog.