Knowledge Base

Categories (15)

Advancement

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Bursar

Bursar's Office
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Canvas and Other Cloud Services

Find articles for getting started with Canvas, Canvas features, and enterprise cloud services integrated into Canvas.
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Disability Services

Disability Services for Students (DSS) ensures that TWU students with disabilities have equitable access to TWU classes, programs and events. We enhance student learning by promoting self-advocacy and partnering with faculty and staff to create a more accessible environment. We seek to advance representation of TWU students with disabilities and establish disability culture as an essential aspect of diversity, vital to society and the TWU community.
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Facilities Management

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General Counsel

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Human Resources

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Oracle Cloud

Please visit https://sites.google.com/twu.edu/oraclecloud/home to learn everything about the Oracle Cloud ERP system.

Additional Knowledge Base categories for Oracle Cloud:

Oracle Cloud Resources for HR - https://servicecenter.twu.edu/TDClient/1956/Por...
Procurement - https://servicecenter.twu.edu/TDClient/1956/Por...
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Registrar

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Technology

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University Policies

All University Regulations and Procedures (URPs) have been moved to the new University Policy website. All URPs are located at https://twu.edu/university-policy/university-re... There is a search function on the URP page, which should help users quickly locate relevant policies.

All Regent Policies have been moved to the new University Policy website. All Regent Policies are located at https://twu.edu/university-policy/regent-polici... There is a search function on the Regent Policy page, which should help users quickly locate relevant policies.

The University Policy homepage is located at https://twu.edu/university-policy. Users are encouraged to bookmark the homepage for easy access.
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FMC Processes

This section includes written description of FMC processes for various services provided and performed by FMC, referencing applicable URPs, diagrams, charts and other pertinent information as possible.
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Library

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Student Life

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Technology/Internal -IT Solutions/Dallas Classrooms

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Articles (12)

Pinned Article How to Use the Service Center

Some TWU departments maintain services, knowledge base articles, FAQs, and/or ticketing through servicecenter.twu.edu. This article gives a general overview of the Service Center.

Pinned Article Request Service through the TWU Service Catalog

Explanation of how to use the Request Service button to access support for the various TWU services.

Bridge Training for Contractors (who use TWU info systems)

Any contractor with a TWU username and password who access any TWU system (e.g. email, X Drive, Google Drive, OneDrive, SharePoint, Colleague, Oracle, etc.) must complete mandatory training in Bridge. At this time, there is a manual process to add contractors into Bridge.

Change ownership of an event in Google Calendar

Classroom too hot or cold

Financial Aid KB Landing Page

first page of the Financial Aid KB area

Knowledge Base Management for TWU Departments

Modifying Project Files

Project Creation and Management in TDX for TWU Departments

Special Events Policy

Student Name Changes at Texas Woman's

An informal guide for unofficially changing your name in Canvas, Gmail, and more...

TWU (ITS) Transitioning to Adobe Acrobat User-Based Licensing: Full Rationale

Texas Woman's University (ITS) is transitioning from an Adobe Acrobat Site License to an Adobe Acrobat User and Acrobat Reader licensing model in May of this year. This strategic shift is designed to optimize software expenditures while ensuring that faculty, staff, and students have the appropriate tools for document management, editing, and accessibility. This article explains the full rationale.