Computer Labs and Student Technology and Study Services: Dallas Campus


COVID-19 Update: The Dallas Computer Lab is now open. Due to COVID-19 restrictions, please use sanitizing stations located near the front of the lab before and after workstation use. Spray disinfectant into towel to wipe down keyboards and mice. Please read the signage and observe social-distanced seating.

 

Computer Lab Hours & Building Hours 

Location Days Open Doors Unlocked Card Access Required
Main Entrance M - F 8 am - 5 pm 7-8 am / 5-9 pm
Main Entrance Sat n/a 7 am - 5 pm
Main Entrance Sun, Sept. 13 & 27 n/a 8 a.m. - 2 p.m.
Main Entrance Sun. Sept. 20 n/a 7:30 a.m. - 5:30 p.m.

Campus will observe official university closures.

Support is not available on-site after 4 PM. Please contact the Service Desk at 940-898-3971, servicedesk@twu.edutechchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Computer Lab

There is an open computer lab on the sixth floor that is accessible during the hours listed in the table above. There are 116 PCs, nine Macs, six dual monitor PCs, four scanners, five LaserJet printers that print in black & white, and one LaserJet color printer. Four chargers are available for student use in the computer lab upon request. Black and white printing is free to TWU students. Student assistants are scheduled to be available (hours may vary). The lab houses two collaboration stations, one is connected via Solstice where students can connect their devices using the free Solstice app. Both allow students to work together and share documents on a large screen. 

Additionally, there are 8 PCs available for student use in the Café on the third floor and near the fitness center. 

Kiosks

The 1st floor kiosk is used for printing temporary parking permits. 

The 2nd through 8th floors each have a Google kiosk. Students may log-in with their TWU credentials to access the internet and Google Applications. 

Library Resources

Students may reserve study rooms and checkout laptops and charging cords (as of July 2020, no checkout is available). There is a quiet area that houses fourteen PCs (7 as of July 2020). There is a nap pod that can be reserved (as of July 2020, nap pods are not available for use). To view all of the Dallas Center Library services and resources and reserve any of these services see link: Dallas Center Library: Services & Resources .

Charging Stations

Five charging stations with power outlets and USB ports are available inside the computer lab on 6th floor. A mobile charging station is located in the new student lounge area (student ID is required to enter).

Outlets

All tiered classrooms have outlets in select seats.

Standard Software in Computer Labs

All PCs run Windows 10 with the Microsoft Office Suite, Internet Explorer and Chrome browsers, SPSS 25, NCLEX, and Respondus Lockdown Browser. 

Wi-fi Access

The entire building and the patio have OPEN wireless access.  There is some Wi-fi available in the garage on the west side (next to the patio) on the 1st and 2nd levels. 


For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

Details

Article ID: 11768
Created
Wed 3/16/16 2:31 PM
Modified
Tue 9/15/20 9:15 AM