Computer Labs and Student Technology and Study Services: Dallas Campus


COVID-19 Update: The Dallas Computer Lab is now open. Due to COVID-19 restrictions, please use sanitizing stations located near the front of the lab before and after workstation use. Spray disinfectant into towel to wipe down keyboards and mice.

Wi-fi Access

The entire building and the patio have OPEN wireless access using twunet. There is some Wi-fi coverage available in the Garage on the west side (next to the patio) on the 1st and 2nd levels. 

Computer Lab Hours & Building Hours 

Location Days Open Doors Unlocked Card Access Required
Main Entrance M - F 6 am - 5 pm 5 pm - 9 pm
Main Entrance Sat 6 am - 4 pm 4 pm - 5 pm
Main Entrance Sun CLOSED CLOSED
3rd floor Café Mon - Thu 8 am - 2 pm N/A
3rd floor Café Fri 8 am - 1 pm N/A

Campus will observe official university closures.

Support is not available on-site after 6 PM. For assistance, please contact the Service Desk:

Computer Lab (6th floor)

The TWU Dallas Computer Lab is located on the sixth floor and is accessible during the hours listed in the table above. There are 116 PCs, nine Macs, six dual monitor PCs, four scanners, five LaserJet printers that print in black & white(only three printers are active at this time), and one LaserJet color printer. Black and white printing is free for TWU students.

Charging Stations are located throughout the Computer Lab. There is a charging station at the Student Assistant Front DeskThere are three charging stations attached to tables near the rear of the Computer Lab. There are two charging stations near the dual monitor PC areas. 

Student Assistants are located at the Front Desk to provide immediate assistance with PCs and printers (hours may vary). The lab houses two collaboration stations, one is connected via Solstice where students can connect their devices using the free Solstice app. Both allow students to work together and share documents on a large screen.

Standard Software in Computer Lab

All PCs run Windows 10 with the Microsoft Office Suite (Office, PPT, Excel, etc.), Internet Explorer and Chrome browsers, SPSS 25, NCLEX, and Respondus Lockdown Browser. 

Computer Classrooms (6th floor)

There are three Computer Classrooms with Standard Lab Software and Examplify installed. These rooms are used primarily for testing and can be reserved through the appropriate University Scheduling form. If you are testing, please make a ticket to request IT support: Technology Service Desk.

Library Resources (6th floor)

Students may reserve Study Rooms and checkout Laptops and charging cords. There is a Quiet Area that houses 14 PCs. There is a Nap Pod that can be reserved. To view all of the Dallas Center Library services and resources and reserve any of these services see link: Dallas Center Library: Services & Resources.

Technology available for checkout:

  • 4 HP Laptops with Standard Software and Examplify
  • 4 Chromebooks for Google Apps and Internet browsing

Cyber Cafés (3rd floor)

On the third floor there are 5 PCs available for student use in the Cyber Café and 3 PCs in the Cyber Café near the Fitness Center

Charging Stations

Five charging stations with power outlets and USB ports are available inside the computer lab on 6th floor. There is a charging station located near the West staircase lounge area. There is a charging station located in room 3700, the Student Lounge (student ID is required to enter). A charging station is also located in room 3620, Multipurpose Room (currently an open Study Room).

Kiosks

The 1st floor kiosk is used for printing temporary parking permits

The 2nd through 8th floors each have a Google kiosk. Students may log-in with their TWU credentials to access the Internet and Google Applications. 

Outlets

All tiered classrooms have outlets in select seats.


For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu or techchat.twu.edu. To find additional information use the Technology Service Catalog.