Technology

This is a self-service catalog and contains information about our services. Options to find the service needed:

Use the search bar to access information about services and knowledge base information.
Use the categories to search.
Use the Services A-Z to see a full list of Technology services.
Use the tags to search for services available based on relationship with the University.

For immediate service, please contact the Technology Service Desk at 940-898-3971

You may also click "Request Service" within any service to submit a ticket with the Technology Service Desk

Categories (12)

Report an Issue

Our "Report an Issue" service is designed to provide a streamlined and efficient process for users to communicate and resolve any problems, concerns, or technical issues they may encounter. Whether you're facing software glitches, hardware malfunctions, or any other challenges, our service is your go-to solution for prompt assistance.
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Administrative and Business

Software and applications that support business offices and centers at TWU.
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Classroom, Learning, and Pedagogy Tools

Instructional technology, tools, and resources directly supporting teaching and learning.
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Collaboration

IT services that aid collaboration.
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Computer and Device Support

Services that enable community members to do their day-to-day work.
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Computer Labs and Printing

Information about computer labs, printing, kiosks, and other services.
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IT Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology-based; these may be a combination of customer-facing and non-customer-facing services. Includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, portfolio/project management, and ITSM.
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Research Technologies

Services supporting the institution’s research activities.
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Security

Services that provide security, data integrity, and compliance for institutional activities.
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Wifi, Network, and Servers

The infrastructure services that support all other technology offerings.
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Application Operations

Services that provide support for Team Dynamix (TDX)
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Projects

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