My Recently Visited Services

TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Pioneer Portal is a user’s gateway to self-service.


Issues related to your TWU username and password


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Report connectivity issues within the university campus network.


For Summus account set-up and inquiries.


Find support for Oracle Cloud using this brief form


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Report software issues (Standard software, Student apps, Enterprise Apps)


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Multiple calendars can be created and shared, allowing different levels of permissions for each user.


You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.


For all TWU credit card and/or Concur inquiries.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.


Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.