My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Everyone at TWU has access to network storage space.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


This is where you can submit access requests. PLEASE read the helpful hints before pressing the request button. We can tell when you haven't.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.


Issues related to your TWU device or department owned devices


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


The Center for Faculty Excellence can help with design and poster printing services.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Antivirus is protective software designed to defend a computer against malicious software.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Contract Routing Request for purchases that require a contract review


Report connectivity issues within the university campus network.


**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.


Issues related to your TWU username and password


This is where you go when you can't get into some place you COULD before. Or things about getting into a space is weird and different than usual.


This is for students who are exclusively taking online classes through TWU but would like an ID for proof of Student Status. All other situations involving use on a campus can be facilitated while at all 3 campuses.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.