My Recently Visited Services
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
The Center for Faculty Commons website can help with design and poster printing services.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Report software issues (Standard software, Student apps, Enterprise Apps)
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
ID cards and readers are managed by ID and Dining Services.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.