My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Pioneer Portal is a user’s gateway to self-service.
Faculty, staff and student employees at TWU have access to network storage space.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Use this form to request support with a Purchase Order or Requisition.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Report software issues (Standard software, Student apps, Enterprise Apps)
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations