My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
The on-campus networks provide access to a variety of computing and information services.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.