My Recently Visited Services
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Faculty, staff and student employees at TWU have access to network storage space.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Technology develops its annual report to demonstrate its value to the University.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.
This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
The Center for Faculty Commons website can help with design and poster printing services.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
Report software issues (Standard software, Student apps, Enterprise Apps)
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.