My Recently Visited Services

Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.


Issues related to your TWU username and password


Report connectivity issues within the university campus network.


Report software issues (Standard software, Student apps, Enterprise Apps)


Pioneer Portal is a user’s gateway to self-service.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


TWU provides Google Suite for Education which includes the Sites application.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


When you badge at a door and nothing happens, but it used to, this is your form.


Find support for Oracle Cloud using this brief form


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


For all TWU credit card and/or Concur inquiries.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Use this form to request support with a Purchase Order or Requisition.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.


The on-campus networks provide access to a variety of computing and information services.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


For Amazon Business account set-up and inquiries.