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LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Contract Routing Request for purchases that require a contract review
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Everyone at TWU has access to network storage space.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.