My Recently Visited Services
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Pioneer Portal is a user’s gateway to self-service.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Report an issue with your TWU printers, ImageNet printers, and GoPrint
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.