My Recently Visited Services
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Pioneer Portal is a user’s gateway to self-service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Internal requests for Chartwells and housing staff
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.