My Recently Visited Services

Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


For Summus account set-up and inquiries.


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


Issues related to your TWU username and password


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Report connectivity issues within the university campus network.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).