My Recently Visited Services

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Pioneer Portal is a user’s gateway to self-service.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


The Center for Faculty Commons website can help with design and poster printing services.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Find support for Oracle Cloud using this brief form


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Issues related to your TWU username and password


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


For all TWU credit card and/or Concur inquiries.


The on-campus networks provide access to a variety of computing and information services.


ID cards and readers are managed by ID and Dining Services.


Use this form to request support with a Purchase Order or Requisition.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Contract Routing Request for purchases that require a contract review


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.