My Recently Visited Services

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Pioneer Portal is a user’s gateway to self-service.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.


Reporting information security concerns or suspected security incidents.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


This is where you go when you can't get into some place you COULD before. Or things about getting into a space is weird and different than usual.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Contract Routing Request for purchases that require a contract review


The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.


The on-campus networks provide access to a variety of computing and information services.


Report connectivity issues within the university campus network.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


This is for students who are exclusively taking online classes through TWU but would like an ID for proof of Student Status. All other situations involving use on a campus can be facilitated while at all 3 campuses.