My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
IT Solutions provides on-site support for each of our three campuses.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.