My Recently Visited Services

TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.


Pioneer Portal is a user’s gateway to self-service.


The Center for Faculty Commons website can help with design and poster printing services.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


For all TWU credit card and/or Concur inquiries.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Issues related to your TWU username and password


Contract Routing Request for purchases that require a contract review


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


If you are needing to amend details of an existing agreement, put in your request here.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Antivirus is protective software designed to defend a computer against malicious software.