My Recently Visited Services
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
TWU provides Google Suite for Education which includes the Sites application.
Pioneer Portal is a user’s gateway to self-service.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Antivirus is protective software designed to defend a computer against malicious software.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
The Bursar's office manages all forms that require anonymous payments.