My Recently Visited Services
Report software issues (Standard software, Student apps, Enterprise Apps)
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
For Amazon Business account set-up and inquiries.
For all TWU PCard, Travel Card, or Concur issues and questions.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.