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Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations

Multiple calendars can be created and shared, allowing different levels of permissions for each user.

Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.

Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.

This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.

Pioneer Portal is a user’s gateway to self-service.

WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.

Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.

Report an issue with your TWU printers, ImageNet printers, and GoPrint

Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.

RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.

Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.

Issues related to your TWU username and password

Report software issues (Standard software, Student apps, Enterprise Apps)

Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.

Report connectivity issues within the university campus network.

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail

Issues related to your TWU device or department owned devices

Find support for Oracle Cloud using this brief form

For Summus account set-up and inquiries.

For Amazon Business account set-up and inquiries.

Request support or changes related to your department’s leased copier(s).

For all TWU credit card and/or Concur inquiries.

By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.