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Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


For Amazon Business account set-up and inquiries.


This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.


Issues related to your TWU username and password


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


Faculty, staff and student employees at TWU have access to network storage space.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Antivirus is protective software designed to defend a computer against malicious software.


Contract Routing Request for purchases that require a contract review


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Departments and components may request activation of a phone bank to use for outreach and/or fundraising.


Pioneer Portal is a user’s gateway to self-service.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.