My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
The Center for Faculty Commons website can help with design and poster printing services.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Everyone at TWU has access to network storage space.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Request support or changes related to your department’s leased copier(s).
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
For Amazon Business account set-up and inquiries.
Antivirus is protective software designed to defend a computer against malicious software.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.