My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
Contract Routing Request for purchases that require a contract review
This form is for printers located in/around computer labs across campus.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
When you badge at a door and nothing happens, but it used to, this is your form.
Antivirus is protective software designed to defend a computer against malicious software.
Request support or changes related to your department’s leased copier(s).
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.