My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.


Well-written answers to the most common user queries.


The Center for Faculty Commons website can help with design and poster printing services.


Multiple calendars can be created and shared, allowing different levels of permissions for each user.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Everyone at TWU has access to network storage space.


Use this form to request support with a Purchase Order or Requisition.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Report software issues (Standard software, Student apps, Enterprise Apps)


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Issues related to your TWU username and password


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


Have a question about an existing or upcoming contract?


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.

This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.