My Recently Visited Services
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Contract Routing Request for purchases that require a contract review
Everyone at TWU has access to network storage space.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
For Amazon Business account set-up and inquiries.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.