My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Contract Routing Request for purchases that require a contract review
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Faculty, staff and student employees at TWU have access to network storage space.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
ID cards and readers are managed by ID and Dining Services.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Report software issues (Standard software, Student apps, Enterprise Apps)