My Recently Visited Services
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Pioneer Portal is a user’s gateway to self-service.
Antivirus is protective software designed to defend a computer against malicious software.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.