My Recently Visited Services

Everyone at TWU has access to network storage space.

Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.

Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.

Pioneer Portal is a user’s gateway to self-service.

The Center for Faculty Excellence can help with design, such as Canvas banners for courses. The Center for Faculty Excellence & the Office of Technology provide poster printing services.

Canvas is a web-based application which allows instructors to put class materials on the Internet. It provides a variety of tools to facilitate teaching and learning. All courses at TWU use Canvas.

WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.

TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.

Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.

Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.

IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. TWU Technology is a member of the Stop.Think.Connect. Academic Alliance.

All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.

Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.

The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.

SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...

Antivirus is protective software designed to defend a computer against malicious software.

To install certain software and hardware on a TWU PC, users must have administrative rights on that computer.

Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.

Microsoft Skype for Business and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.

Classroom AV and media include clickers, Panopto lecture capture, AMX touch panels, Apple TV, and microphones.

Technology maintains mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.

LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.

A TWU email address (username@twu.edu) may allow a discount on cellular phone service.