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Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions provides on-site support for each of our three campuses.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Pioneer Portal is a user’s gateway to self-service.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
The Bursar's office manages all forms that require anonymous payments.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
The on-campus networks provide access to a variety of computing and information services.
This is for communication between Conference Services and IT Solutions Techs in Dallas and Houston
For Amazon Business account set-up and inquiries.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.