My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Report software issues (Standard software, Student apps, Enterprise Apps)
Contract Routing Request for purchases that require a contract review
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
For Amazon Business account set-up and inquiries.
The on-campus networks provide access to a variety of computing and information services.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
If you are needing to amend details of an existing agreement, put in your request here.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.