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SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...


Find support for Oracle Cloud using this brief form


Pioneer Portal is a user’s gateway to self-service.


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


Issues related to your TWU device or department owned devices


Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier


For all TWU PCard, Travel Card, or Concur issues and questions.


This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Issues related to your TWU username and password


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Report software issues (Standard software, Student apps, Enterprise Apps)


Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.


The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.