My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
TWU provides Google Suite for Education which includes the Sites application.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
The Bursar's office manages all forms that require anonymous payments.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.