My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Issues related to your TWU username and password


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


For all TWU credit card and/or Concur inquiries.


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


Contract Routing Request for purchases that require a contract review


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues related to your TWU device or department owned devices


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Report software issues (Standard software, Student apps, Enterprise Apps)