My Recently Visited Services
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Pioneer Portal is a user’s gateway to self-service.
**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
When you badge at a door and nothing happens, but it used to, this is your form.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
This form is for printers located in/around computer labs across campus.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.