My Recently Visited Services

For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


Issues related to your TWU username and password


For Amazon Business account set-up and inquiries.


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


For all TWU credit card and/or Concur inquiries.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Report connectivity issues within the university campus network.


Pioneer Portal is a user’s gateway to self-service.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


TWU provides Google Suite for Education which includes the Sites application.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


The on-campus networks provide access to a variety of computing and information services.


A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.


Exceptions are deviations from published policies, standards and procedures. They may be necessary for urgent business needs, resource gaps or academic pursuits. All exceptions carry inherent risk that should be monitored by the university. Exceptions should be minimized as they increase the university’s risk exposure in areas.