My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Contract Routing Request for purchases that require a contract review
Report software issues (Standard software, Student apps, Enterprise Apps)
The Center for Faculty Commons website can help with design and poster printing services.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Technology develops its annual report to demonstrate its value to the University.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
For all TWU PCard, Travel Card, or Concur issues and questions.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
For Amazon Business account set-up and inquiries.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.