My Recently Visited Services
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
For Amazon Business account set-up and inquiries.
If you are needing to amend details of an existing agreement, put in your request here.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
Well-written answers to the most common user queries.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Faculty, staff and student employees at TWU have access to network storage space.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.