My Recently Visited Services

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.

Pioneer Portal is a user’s gateway to self-service.

Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.

**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.

IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.

All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).

Issues related to your TWU username and password

Report software issues (Standard software, Student apps, Enterprise Apps)

Report an issue with your TWU printers, ImageNet printers, and GoPrint

Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.

Report connectivity issues within the university campus network.

Issues related to your TWU device or department owned devices

Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations

Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.

For Summus account set-up and inquiries.

For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.

The Center for Faculty Commons website can help with design and poster printing services.

For Amazon Business account set-up and inquiries.

If you are needing to amend details of an existing agreement, put in your request here.

For all TWU credit card and/or Concur inquiries.

LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.

Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.