My Recently Visited Services
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Pioneer Portal is a user’s gateway to self-service.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Report software issues (Standard software, Student apps, Enterprise Apps)
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Contract Routing Request for purchases that require a contract review
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
The Center for Faculty Commons website can help with design and poster printing services.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.