My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


The Center for Faculty Commons website can help with design and poster printing services.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


IT Solutions provides on-site support for each of our three campuses.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Issues related to your TWU username and password


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


TWU provides Google Suite for Education which includes the Sites application.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Antivirus is protective software designed to defend a computer against malicious software.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


Report software issues (Standard software, Student apps, Enterprise Apps)


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.