My Recently Visited Services

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Issues related to your TWU username and password


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Have a question about an existing or upcoming contract?


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


This is for communication between Conference Services and IT Solutions Techs in Dallas and Houston


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


For Summus account set-up and inquiries.


Use this form to request support with a Purchase Order or Requisition.


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


For all TWU credit card and/or Concur inquiries.


Everyone at TWU has access to network storage space.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.