My Recently Visited Services

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Pioneer Portal is a user’s gateway to self-service.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Issues related to your TWU username and password


For all TWU credit card and/or Concur inquiries.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


TWU provides Google Suite for Education which includes the Sites application.


Antivirus is protective software designed to defend a computer against malicious software.


Contract Routing Request for purchases that require a contract review


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


You can use this service to request access for an individual or for a group.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Find support for Oracle Cloud using this brief form


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail