My Recently Visited Services
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Report software issues (Standard software, Student apps, Enterprise Apps)
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
The Center for Faculty Commons website can help with design and poster printing services.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
Antivirus is protective software designed to defend a computer against malicious software.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Contract Routing Request for purchases that require a contract review
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.