My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.

TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.

The Center for Faculty Commons website can help with design and poster printing services.

System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.

WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.

Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.

IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.

All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.

PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.

The on-campus networks provide access to a variety of computing and information services.

All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.

Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.

Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.

In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.

For Amazon Business account set-up and inquiries.

TWU provides Google Suite for Education which includes the Sites application.

Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.

The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.

By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.

A TWU email address (username@twu.edu) may allow a discount on cellular phone service.

RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.

This form is for printers located in/around computer labs across campus.