My Recently Visited Services

TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Pioneer Portal is a user’s gateway to self-service.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


Issues related to your TWU username and password


Report software issues (Standard software, Student apps, Enterprise Apps)


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Report connectivity issues within the university campus network.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Issues related to your TWU device or department owned devices


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


For Amazon Business account set-up and inquiries.


For Summus account set-up and inquiries.