My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Faculty, staff and student employees at TWU have access to network storage space.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
For all TWU PCard, Travel Card, or Concur issues and questions.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Pioneer Portal is a user’s gateway to self-service.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
The Center for Faculty Commons website can help with design and poster printing services.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Antivirus is protective software designed to defend a computer against malicious software.
The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.