My Recently Visited Services

Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


For Summus account set-up and inquiries.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Issues related to your TWU username and password


Find support for Oracle Cloud using this brief form


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


Contract Routing Request for purchases that require a contract review


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


TWU provides Google Suite for Education which includes the Sites application.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


ID cards and readers are managed by ID and Dining Services.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.