My Recently Visited Services

Find support for Oracle Cloud using this brief form


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.


Antivirus is protective software designed to defend a computer against malicious software.


A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Enterprise Applications teams support third-party application integration for student information systems. Examples of software include Canvas and Hobson's Connect.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Issues related to your TWU username and password


Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


For all TWU credit card and/or Concur inquiries.


Report a damaged access card, malfunctioning card reader, or a door not reading correctly.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Issues related to your TWU device or department owned devices