My Recently Visited Services
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
This form is for printers located in/around computer labs across campus.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
Pioneer Portal is a user’s gateway to self-service.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Report software issues (Standard software, Student apps, Enterprise Apps)
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
For all TWU PCard, Travel Card, or Concur issues and questions.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Faculty, staff and student employees at TWU have access to network storage space.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.