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New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Pioneer Portal is a user’s gateway to self-service.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Internal requests for Chartwells and housing staff
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Contract Routing Request for purchases that require a contract review
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.