Services that provide security, data integrity, and compliance for institutional activities.

Services (16)

Anti-virus and Malware Protection

Antivirus is protective software designed to defend a computer against malicious software.

Emergency Notifications (Pioneer Alerts)

Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.

ID Cards, Card Readers, and Access Control Systems

ID cards and readers are managed by ID and Dining Services.

Information Security Investigations

TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.

Information Security Training

IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.

New Employee Tech Onboarding

Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.

Request an Exception for Information Technology URP, Security Control, Standard or Procedure

Exceptions are deviations from published policies, standards and procedures. They may be necessary for urgent business needs, resource gaps or academic pursuits. All exceptions carry inherent risk that should be monitored by the university. Exceptions should be minimized as they increase the university’s risk exposure in areas.

Request for Policy Exception - Use of Personally-Owned Computer for Telecommuting

In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.

Use this service to request approval for utilizing personally-owned computers for telecommuting.

Risk Assessment

State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.

Secure Socket Layer (SSL) Certificates

Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.

Security Incident Response and Vulnerability Reporting

Reporting information security concerns, vulnerabilities or suspected security incidents

Spam Filtering Service (Proofpoint)

Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.

SSO Authentication (Shibboleth)

Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.

TX-RAMP Transitional Grace Period Request

System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.

University Affiliate Access - Access to Services and Resources for Affiliate Personnel or Pre-Employment

Individuals such as contractors, pre-employment individuals, and other University Affiliates may be eligible for TWU Portal usernames.

Usernames and Passwords (Pioneer Portal)

All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).