Technology

This is a self-service catalog and contains information about our services. Options to find the service needed:

Use the search bar to access information about services and knowledge base information.
Use the categories to search.
Use the Services A-Z to see a full list of Technology services.
Use the tags to search for services available based on relationship with the University.

For immediate service, please contact the Technology Service Desk at 940-898-3971

You may also click "Request Service" within any service to submit a ticket with the Technology Service Desk

Categories (10)

Administrative and Business

Software and applications that support business offices and centers at TWU.
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Classroom, Learning, and Pedagogy Tools

Instructional technology, tools, and resources directly supporting teaching and learning.
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Collaboration

IT services that aid collaboration.
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Communication

IT services that facilitate institutional communication.
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Computer and Device Support

Services that enable community members to do their day-to-day work.
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Computer Labs and Printing

Information about computer labs, printing, kiosks, and other services.
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IT Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology-based; these may be a combination of customer-facing and non-customer-facing services. Includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, portfolio/project management, and ITSM.
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Research Technologies

Services supporting the institution’s research activities.
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Security

Services that provide security, data integrity, and compliance for institutional activities.
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Wifi, Network, and Servers

The infrastructure services that support all other technology offerings.
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