Features
Through the Service Center Client Portal, TWU faculty, staff, and students can request technology support and manage their service tickets. Self-service options include creating a ticket, viewing tickets, commenting on tickets, adding attachments to tickets, setting alerts, and withdrawing tickets. The system is mobile-friendly and available on any device with an internet connection.
Getting Started and Support
Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.
Who can use it
- Faculty
- Staff
- Students
- Alumni
Related Services
Facilities Management maintains its own electronic work order system.