Technology Service Ticketing System


Through the Service Center Client Portal, TWU faculty, staff, and students can request technology support and manage their service tickets. Self-service options include creating a ticket, viewing tickets, commenting on tickets, adding attachments to tickets, setting alerts, and withdrawing tickets. The system is mobile-friendly and available on any device with an internet connection. 

Getting Started and Support

Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

  • Faculty
  • Staff
  • Students
  • Alumni

Related Services

Facilities Management maintains its own electronic work order system.

Technology Service Ticketing System

Related Articles (3)

Some TWU departments maintain services, knowledge base articles, FAQs, and/or ticketing through This article gives a general overview of the Service Center.
Explanation of how to use the Request Service button to access support for the various TWU services.


Service ID: 12058
Tue 2/2/16 4:22 PM
Mon 9/12/22 1:15 PM