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Services or Offerings?
Email Accounts
  1. Services
  2. Technology
  3. Communication
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Spam Filtering Service (Proofpoint)
  1. Services
  2. Technology
  3. Security
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
Technology Service Desk
  1. Services
  2. Technology
  3. IT Professional Services
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Technology Service Ticketing System
  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
The Technology Service Center is TWU's 100% web-based service request solution for technology support.