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Academic Agreement Review
  1. Services
  2. Academic Affairs
To submit Academic Agreements for review and/or Provost signature including clinical and non-clinical affiliation agreements, Research and Sponsored Program Agreements, MOUs for academic purposes, and all other agreements that support the academic functions of the University, but that do not require the payment of money. Additionally, you may request Office of General Counsel assistance in creating a completely new contract from scratch, if necessary.
Academic Departments & Business Offices
  1. Services
  2. Technology
  3. Administrative and Business
  4. Business Software and Systems
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Active Learning Classroom
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Administrative Rights
  1. Services
  2. Technology
  3. Security
To install certain software and hardware on a TWU PC, users must have administrative rights on that computer.
Annual Report
  1. Services
  2. Technology
  3. IT Professional Services
Technology develops its annual report to demonstrate its value to the University.
Anti-virus and Malware Protection
  1. Services
  2. Technology
  3. Computer and Device Support
Antivirus is protective software designed to defend a computer against malicious software.
Assessment Software
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Automated Call Distribution (ACD)
  1. Services
  2. Technology
  3. Communication
The Automated Call Distribution (ACD) system is an essential tool for campus call centers, providing a means to effectively manage large volumes of incoming phone calls.
Back-ups and Data Recovery
  1. Services
  2. Technology
  3. Computer and Device Support
All network storage (X-Drive, Network Personal, and Network Shared) is backed up nightly to enterprise-level servers with multiple points of file redundancy.
Cable TV Service
  1. Services
  2. Technology
  3. Communication
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Calendar (Google Suite and Outlook)
  1. Services
  2. Technology
  3. Collaboration
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Cellular Discounts
  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Classroom A/V Technologies
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Classroom AV and media include clickers, Panopto lecture capture, AMX touch panels, Apple TV, and microphones.
Classroom and Videoconference Technology Training
  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or videoconference room.
Classroom Technology Upgrades and Hardware
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.