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Services or Offerings?
Academic Departments & Business Offices
  1. Services
  2. Technology
  3. Administrative and Business
  4. Business Software and Systems
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Access Request
  1. Services
  2. ID Services
This is where you can submit access requests. PLEASE read the helpful hints before pressing the request button. We can tell when you haven't.
Active Learning Classroom
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Annual Report
  1. Services
  2. Technology
  3. IT Professional Services
Technology develops its annual report to demonstrate its value to the University.
Anti-virus and Malware Protection
  1. Services
  2. Technology
  3. Computer and Device Support
Antivirus is protective software designed to defend a computer against malicious software.
Assessment Software
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Building Schedules
  1. Services
  2. ID Services
**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.
Calendar (Google Suite and Outlook)
  1. Services
  2. Technology
  3. Collaboration
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Card/Door Issues
  1. Services
  2. ID Services
This is where you go when you can't get into some place you COULD before. Or things about getting into a space is weird and different than usual.
Cellular Discounts
  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Classroom A/V Technologies
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Classroom and Web Conferencing Technology Training
  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Classroom Service Request Form
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
Classroom Support
  1. Services
  2. Report an Issue
  3. Report an Issue
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Classroom Technology Upgrades and Hardware
  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.