ID Services
Hi! I know you're in a hurry, but this is some very helpful information
You're here for one of two things and here's some knowledge on how to do each one:
1) You CANNOT request access for yourself
Ideally, the main office of a department are the folks we'd like to hear from. The reason we'd prefer to keep the requester list narrow is that we've usually worked with directors and other department administrators on best practices, group numbering, and specifics to your department. It keeps things efficient and consistent. But most importantly we just need someone other than you to request your access.
2A) Requests for access for an individual
It is BEST to have their name and TWU ID (the one that starts with "9" and has nine digits). This keeps things efficient and clean. You'd be amazed the number of same names, no matter how "unusual" you think they might be. Let us know the role they have, it let's us make sure they are set up correctly in the system. For Building, if it's more than one building, just pick one of them...it's just how the form is. You can give us all the crazy/unique details in the "Additional Information" section. You may write novels of details if you need to. We will respond with questions if we have them.
3) Group Access requests
Our system does have individual door access, but we've been working with each department to group together doors and the users into Group Numbers. These groups are best defined by roles such as "Physics Students working with Dr. Who". This makes tracking what doors are needed for each person less necessary and any changes can be dealt with at the group level. It also means that instead of massive complicated spreadsheets, they can be as simple as
Name | 9 Digit TWU ID | Group Number |
(it starts with a 9)
If you attach an Excel file with the students divided by groups, there's not a special bag of chocolate awaiting you, but if you meet any of our staff they will carry with them a warm feeling towards you and your whole team. We're positive it affects Karma.
If you don't know the group number, contact idservices@twu.edu and we can help you with that or other questions.
Now that you're ready, click where it says "REQUEST ACCESS" in the gray bar to the right of the instructions.