Spam Filtering Service (Proofpoint)


IT Solutions uses Proofpoint Enterprise Protection to block known and unknown vectors. Proofpoint blocks:

  • Polymorphic and zero-day malware
  • Weaponized attachments
  • Malicious embedded URLs
  • Other advanced exploits

…as well as spam, viruses, phish, bulk mail, and more.

Getting started

TWU provides this service to all “” email accounts. TWU Gmail has an additional layer of spam filtering provided by Google. Alumni email is only protected by Google’s spam filters.

To access Proofpoint, one must be connected to the TWU network (either on campus or via VPN).


Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

  • Faculty
  • Staff
  • Students

Related Services

Security Incident Response

Spam Filtering Service (Proofpoint)

Related Articles (4)

Use Proof Point Blocked Senders list to block SPAM or any malicious e-mail messages from that sender.
Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.


Service ID: 12090
Tue 2/2/16 4:42 PM
Thu 2/25/21 1:03 PM