Email Accounts


Faculty and Staff

Faculty and staff will receive email through Exchange. Exchange is limited to 2.6GB storage. Faculty and staff email  is forwarded to Google. Google offers unlimited storage. Typically, Exchange mail is managed in the Outlook client and GMail is managed in the GMail client. Exchange attachment limits are 50 mb. GMail attachment limits are 25 mb.


Students will receive email through Google which offers unlimited email storage. GMail attachment limits are 25 mb. Student Assistants are eligible for Exchange mailbox use if required for their job duties. This is required for student assistants to work with departmental Outlook calendars.


Alumni may choose to sign up for Google Alumni email.

Getting started

For faculty, staff, and students, email addresses are created after a Portal account is created. A user’s TWU email address will be their  - regardless of which service is used for email. Newly created Pioneer Portal accounts require approximately 4 hours for email  accounts to create. Initial log on for GMail must be on a desktop or laptop; subsequent log ons may occur on any internet-connected device (e.g., mobile phones, tablets). 

Access TWU email (webmail link) or exchange directly or gmail directly.

TWU Alumni Mail is an "e-mail for life" product offered to graduates of Texas Woman’s University. TWU Alumni Mail is powered by Google and offers each user a customizable e-mail address showcasing their alumni status. Users can set up an Alumni Mail Account by clicking here. Once they have set up an Alumni Mail Account, they can sign in to the account here.  


Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

  • Faculty
  • Staff
  • Students
  • Alumni

Learn More

GMail Best Practices

  • Check Spam folder.
  • Turn off conversation view in Chrome: Settings > Conversation View Off
  • Use the Chrome browser. Log out of the Chrome browser on shared computers.
  • Chrome is already installed in all computer labs. If users would like to use Chrome on their desktop, please contact the Service Desk.
  • Go Mobile! Google works great on its mobile applications.
  • Email responsibly. Don’t attach large files – upload them to Google Drive and send a link instead:
  • Mac Users – please follow these instructions for setting up Google Mail on the Mac Mail Client

Why did I receive notice that delivery failed to an email issue?

We do our best to link to only the best external sites but we cannot be held responsible for the quality or accuracy of such websites.

Related Services

Email Groups (Google Groups)
Shared Email and Public Folders

Link List