User needs Owner and "Send As" permissions to set auto-reply
- In Outlook, locate the public folder. Right-click on the folder and click Properties. A folder properties window will open.
- Click Folder Assistant.
- Click Add Rule.
- Put a check next to "Reply with" and then click Template.
- Enter the Subject and the message for the reply.
- Click Save & Close in the upper left corner.
- On the Edit Rule window click OK .
- Click Yes on the message "This rule will fire for all incoming messages. Is this what you want?"
- Click OK to close the Folder Assistant window.
- on the Folder Properties window click OK.
It will take about 15 minutes for the changes to take effect.
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.