Out of Office or other Automatic Reply in Public Folders

User needs Owner and "Send As" permissions to set auto-reply

  1. In Outlook, locate the public folder. Right-click on the folder and click Properties. A folder properties window will open.
  2. Click Folder Assistant.
  3. Click Add Rule.
  4. Put a check next to "Reply with" and then click Template.
  5. Enter the Subject and the message for the reply.
  6. Click Save & Close in the upper left corner.
  7. On the Edit Rule window click OK .
  8. Click Yes on the message "This rule will fire for all incoming messages. Is this what you want?"
  9. Click OK to close the Folder Assistant window.
  10. on the Folder Properties window click OK.

It will take about 15 minutes for the changes to take effect.

For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

Print Article


Article ID: 13943
Fri 6/17/16 1:47 PM
Mon 9/12/22 2:49 PM

Related Articles (8)

Follow the steps below to view Public Folder email in Outlook Favorites pane.
Public folder owners and editors can find and restore deleted items (emails, events, etc.) using the Outlook client. NOTE: Items "permanently deleted" (i.e. deleted using Shift-Delete) aren't backed up and aren't recoverable.

Related Services / Offerings (2)

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.