Articles (25)

Add a Public Folder to the Favorites List

Follow the steps below to view Public Folder email in Outlook Favorites pane.

Add image to signature in Outlook Webmail

Users can add images to their signature in Outlook Web Access email signature.

Out of Office or other Automatic Reply in Public Folders

Public folders feature auto-reply. This feature can be used for Out of office or other automated responses.

Outlook: Creating Personal Folders and Archives

Create a mail archive on a computer, a connected hard drive, or a mapped network drive to store email and especially mail with audio and/or video attachments.

Outlook: How to Enable the BCC Field

To send an email to multiple recipients without them seeing who else received the email, place all of the addresses into the BCC address field of the email. Use the BCC option (blind carbon copy) in the message to add all recipients, leaving the TO field and the CC fields empty.

Outlook: New Employees missing from Directory in Desktop Outlook

Steps to turn off cache mode to update Directory to show new employees

Outlook: Resolving Synchronization Errors

To stop Synchronization Errors in Outlook, the Cache Exchange Mode needs to be turned off. Instructions Don't Work

If the instructions for troubleshooting/settings don't match for, try turning the Light Version off.

Recover Deleted Items in Public Folder

Public folder owners and editors can find and restore deleted items (emails, events, etc.) using the Outlook client. NOTE: Items "permanently deleted" (i.e. deleted using Shift-Delete) aren't backed up and aren't recoverable.

Remove RSS Feed in Outlook

Stop receiving RSS feed emails in Outlook.

Search not working in Outlook for Windows

Resolve incomplete searches in Outlook for Windows.

Share an Outlook Calendar

Outlook calendars can be shared with other people.

Turn off Conversation View in Outlook or Outlook Webmail

Users can disable Conversation View (ungroup messages) in Outlook or Outlook Webmail.