Add and Use a Shared Mailbox in Outlook/OWA

In Outlook

Follow these steps:

On the web

  1. Sign in to your account with your full email address at
  2. On the Outlook on the web navigation bar, click your name or photo (upper-right). A list appears.
  3. Click Open another mailbox.
  4. Type the email address of the other mailbox that you want to open, and then click Open. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.

Learn more about using Shared Email on the web:


Article ID: 141615
Tue 2/22/22 1:00 PM
Tue 2/22/22 1:00 PM