Send From a Public Folder

After rights to "send-as" have been granted, follow these steps:

  1. Add the From field if missing from the new message view (how to)
  2. In the new message window, in From Select Other Email Addresses
  3. Click From
  4. Type in Public folder name (should be able to locate with Global Address List, if not, then select the Public Folders Address Book)
  5. After selected folder name, click on OK

It is best practice to pull public folder from the address book for each message sent to prevent undeliverable messages.