Services that enable community members to do their day-to-day work.

Services (14)

Administrative Rights

To install certain software and hardware on a TWU PC, users must have administrative rights on that computer.

Anti-virus and Malware Protection

Antivirus is protective software designed to defend a computer against malicious software.

Computer Allocation and Replacements

The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.

Conference Room Technology

IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.

Data Transfers

Technology can assist users with data transfer in the event that files need to be moved from one device or location to another.

Export Controls on Electronic Devices

In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.

Laptop and Mobile Device Upgrades

Laptops and other mobile devices owned by Texas Woman's University should be regularly scheduled for maintenance and upgrades.

Managed Workstations and Patch Management

The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.

Moving Computers (Inventory Control)

All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.

On-Site Support

IT Solutions provides on-site support for each of our three campuses.

Printing and Printer Setup

Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.

Shared File Storage (X-Drive)

Everyone at TWU has access to network storage space.

Software Assessment and Implementation

IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.

Standard Software

TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.