Phones

RingCentral is a fully cloud-based unified communication solution that provides both traditional telephony services, as well as modern features and capabilities necessary to foster and enable collaboration.

  • Phones
  • Fax
  • Text
  • Messages
  • Video

Use 10 digit dialing on campus, off campus, and between campuses. There's no need to dial 9 or 1 to get an outside line, and no long distance code is needed to make long distance calls. 

Features

To learn more about RingCentral features, please visit RingCentral Knowledge Base Articles

Support includes:

  • Add, remove, or move a RingCentral account
  • Add, remove, or move a phone
  • University directory listings

Getting started

Complete the RingCentral Getting Started course and then check out the RingCentral Knowledge Base. Click request support on this page, if you can't find your answer there or need administrative support (e.g. add user, remove user, phone move, RingGroup change, etc.).

Support

Start with the RingCentral Knowledge Base. Click request support on this page, if you can't find your answer there or need administrative support.

Contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

  • Faculty
  • Staff

Cost

Costs vary per TWU account and voice equipment used. Contact the Service Desk to request explanation of Unified Communications Billing structure on the equipment and service costs for a department.

Related Services

 
Request Phone/RingCentral Support

Details

Service ID: 12028
Created
Tue 2/2/16 4:03 PM
Modified
Mon 1/24/22 3:18 PM