RingCentral Call Switch

Call Switch allows you to open another RingCentral device or app while you are on an active call, then "pull" the call away from the original device or app and continue it on the other one you just opened. 

Switching a call between desktop and phone in the RingCentral app

RingCentral Call Switch Feature Overview

Difference Between Call Switch and Call Flip

For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edutechchat.twu.edu, or submit a request through the Technology Service Catalog


Article ID: 139269
Mon 11/8/21 2:55 PM
Mon 11/29/21 11:29 AM

Related Articles (3)

Call Flip lets you transfer a live call between your devices, including home phones, desk phones, smartphones, using an assigned single digit without any interruption to the call.
RingCentral provides options to determine where calls are routed. RingCentral allows separate voicemail greetings for during and after hours, if business hours are set.
RingCentral allows users to make and receive calls from the computer desktop, mobile app, or desk phone.

Related Services / Offerings (1)

Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.