RingCentral Account Set Up

When your RingCentral account is created, you will receive an email invitation from support@ringcentral.com to activate your account. It is NOT spam. 

Please follow the steps below to finalize activation of your account:

1.     Open the email from support@ringcentral.com. 
2.     Click Set Up Account to go through the Express Setup (the link will expire in 48 hours). 
3.     Log on with Single Sign-On. Enter your @twu.edu email and password. 
Note: You MUST choose Single Sign-On and then log on with your @twu.edu email in the subsequent Google screen. Do NOT use a personal email account.
4.     Create a PIN (6-10 digits). Create a security question and password. Click Continue. Optional: Make changes to your account settings (you can do this later). 
5.     Click Agree and Confirm to complete.

To learn more about RingCentral, we’ve compiled additional information and an FAQ on our TWU Technology website.

IT Solutions offers a RingCentral Getting Started Bridge Training (click the link to self enroll).

***Important Notes***

Do not try to set up or activate your RingCentral account while using Remote Desktop. This will not work. 

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

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Article ID: 103084
Wed 3/25/20 5:18 PM
Thu 1/27/22 4:30 PM

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