Voice, Video, Text Chat (Google Meet, RingCentral, Zoom, or Skype for Business)

Features

Google Meet can be used to make/receive video or voice calls. All TWU faculty, staff, and students have a google account. There is also a mobile app available which allows for text conversations to sync across devices. 

RingCentral can be used to send messages, make/receive video or voice calls for employees with a full licensed account. There is also a mobile app available which allows for text conversations to sync across devices. 

Zoom  is a solution for video conferencing, online meetings, and screen share.

Skype for Business offers text, voice and video that make it simple to share experiences. All TWU faculty and staff have a Skype for Business account and the software is now a part of  the standard software. There is also a mobile app available which allows for text conversations to sync across devices. 

Getting started and Support

Contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

  • Faculty
  • Staff
  • Students (Students only have access to participate in Skype for Business meetings through a link provided by a TWU faculty or staff member)

Learn More

We do our best to link to only the best external sites but we cannot be held responsible for the quality or accuracy of such websites.

Related Services

Instant Messaging (Google Chat, RingCentral, Skype for Business)

Phones

 
Voice, Video, Text Chat (Skype for Business, Google Meet, and RingCentral)

Related Articles (15)

TWU faculty and Staff have access to Skype for Business. Faculty and staff can collaborate with students or people external to TWU using this process.
TWU offers many options to collaborate within and outside the campus community. Each tool offers different options.
Use Outlook to schedule a Skype for Business meeting. This process provides a link for meeting participants to join the meeting.
Google Hangouts Meets offers a variety of options for video, audio, screen sharing and chat.
One of the limitations of Skype for Business is that it requires everyone in a "meeting" to have access to a microphone to participate. This article describes a workaround.
How to setup RingCentral account
Call Flip lets you transfer a live call between your devices, including home phones, desk phones, smartphones, using an assigned single digit without any interruption to the call.
Switching a call between your desktop app and mobile app.
Instructions on how to install RingCentral on a Android mobile device.
Instructions on how to install RingCentral on a iOS mobile device.
RingCentral allows users to make and receive calls from the computer desktop, mobile app, or desk phone.
RingCentral desktop, mobile, or web app features a chat function called Message.
Instructions to sign in to RingCentral
In late 2016, IT Solutions made Skype for Business available to the University.

Details

Service ID: 12043
Created
Tue 2/2/16 4:12 PM
Modified
Wed 1/26/22 4:40 PM