RingCentral Install on a Android mobile device

The RingCentral App for Mobile provides functionality to manage from anywhere. Make calls, check messages, connect and collaborate through voice, text, and online meetings. 

  1. Visit the Google Play Store
  2. Install and open RingCentral App on Android mobile device
  3. Click Sign In
  4. Click Single Sign-on
  5. Enter TWU email address and click Submit
  6. Enter TWU email address and click Next
  7. Enter TWU password and click Sign in
  8. An Emergency services dialog box will appear. Click OK
  9. Several dialog boxes might appear. 
  • "RingCentral" Would like to Send You Notifications Notifications may include alerts, sounds, and icon badges. These can be configured in Settings. Don't Allow or Allow
  • "RingCentral" Would Like to Access Your Contacts We need access to your contacts so you can choose who you want to collaborate with in RingCentral. Don't Allow or OK
  • "RingCentral" Would Like to Access the Microphone We need access to your microphone so you can let your call party hear your voice when you're in an audio or video call. Don't Allow or OK

RingCentral setup is complete.

NOTE: If sign in is not successful, follow these steps:

  1. Open Chrome browser tab
  2. Sign in to Drive.Google.com using TWU email and password
  3. Open the app and start with step 3 above

**IMPORTANT**

Do not try to set up or activate your RingCentral account while using Remote Desktop. This will not work.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

Print Article

Details

Article ID: 103089
Created
Wed 3/25/20 5:57 PM
Modified
Tue 4/26/22 3:47 PM

Related Articles (6)

Call Queues are groups of Users or Extensions which receive queue calls to be answered by the next available member of the group. Calls are distributed one at a time to the people in the queue.
Updating the E911 Emergency Address allows you to implement changes to the physical address of a DigitalLine. The same address will be used by 911 to trace the origin of a 911 call in the US.
Instructions on how to install RingCentral on a iOS mobile device.
RingCentral allows users to make and receive calls from the computer desktop, mobile app, or desk phone.
RingCentral offers several options that can be used in combination to keep a direct extension private.
Setup caller ID on RingCentral desktop or mobile app. This is helpful for individuals who support a "main line"/queue and/or administrators who prefer callbacks to a main line, rather than their direct number.