RingCentral Install on a Android mobile device

The RingCentral App for Mobile provides functionality to manage from anywhere. Make calls, check messages, connect and collaborate through voice, text, and online meetings. 

1. Visit the Google Play Store
2. Install and open RingCentral App on Android mobile device
3. Click Sign In
4. Click Single Sign-on
5. Enter TWU email address and click Submit
6. Enter TWU email address and click Next
7. Enter TWU password and click Sign in
8. An Emergency services dialog box will appear. Click OK
9. Several dialog boxes might appear. 

• "RingCentral" Would like to Send You Notifications Notifications may include alerts, sounds, and icon badges. These can be configured in Settings. Don't Allow or Allow
• "RingCentral" Would Like to Access Your Contacts We need access to your contacts so you can choose who you want to collaborate with in RingCentral. Don't Allow or OK
• "RingCentral" Would Like to Access the Microphone We need access to your microphone so you can let your call party hear your voice when you're in an audio or video call. Don't Allow or OK

RingCentral setup is complete.

NOTE: If sign in is not successful, follow these steps:

1. Open Chrome browser tab
2. Sign in to Drive.Google.com using TWU email and password
3. Open the app and start with step 3 above

**IMPORTANT**

Do not try to set up or activate your RingCentral account while using Remote Desktop. This will not work.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.