RingCentral Sign In

Do NOT use a personal GMail address to sign in. You must choose SINGLE SIGN-ON and then
log on with your @twu.edu email address when you see the Google login.

Follow the instructions below to sign in after RingCentral is already downloaded onto the computer. 

  1. Open RingCentral App on computer and click Single Sign-on
  2. Enter TWU email address and click Submit
  3. Enter TWU email address and click Next
  4. Enter password and click Sign in

To use the web version of the RingCentral 

  1. Navigate to Service.RingCentral.com
  2. Click Single Sign On, enter TWU email and password
  3. In the upper right corner of the screen click the cube grid icon
  4. A dialog box appears. Click Web App

The RingCentral app opens in another browser window. 

***Important Notes***

Do not try to set up or activate your RingCentral account while using Remote Desktop. This will not work.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

Print Article

Related Articles (10)

RingCentral Account Set Up
How to setup RingCentral account
RingCentral Call History
Call history will give you access to all of your calls, missed calls, and even call recordings.
RingCentral Call Queues 101
Call Queues are groups of Users or Extensions which receive queue calls to be answered by the next available member of the group. Calls are distributed one at a time to the people in the queue.
RingCentral Emergency 911 Service
Updating the E911 Emergency Address allows you to implement changes to the physical address of a DigitalLine. The same address will be used by 911 to trace the origin of a 911 call in the US.
RingCentral Messages and Notifications
The Messaging Notifications feature has several options to be notified of voicemail, fax, or text messages. This article provides instructions on how to set up messaging notification settings of a user extension in the RingCentral online account.
RingCentral Privacy
RingCentral offers several options that can be used in combination to keep a direct extension private.
RingCentral Set, Change, or Block Caller ID
Setup caller ID on RingCentral desktop or mobile app. This is helpful for individuals who support a "main line"/queue and/or administrators who prefer callbacks to a main line, rather than their direct number.
RingCentral Status
RingCentral app statuses allow you to communicate your activities to your co-workers and are completely customizable and specific about your activities.
RingCentral Transfer a Call Using Desktop or Web App, Mobile App, Deskphone
RingCentral allows you to transfer a live call to a number of your choice. While transferring a call to a different number, you’ll have the option to transfer your call in one of three ways.
RingCentral Voicemail
RingCentral features voicemail. Messages can be checked from the desktop, mobile, or web app.