RingCentral Status

Statuses allow co-workers to see availability. Status is completely customizable. 

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

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RingCentral allows call queue managers as well as individuals to modify account settings for maximum functionality.
RingCentral provides options to determine where calls are routed. RingCentral allows separate voicemail greetings for during and after hours, if business hours are set.
RingCentral allows users to make and receive calls from the computer desktop, mobile app, or desk phone.
Presence enables you to detect the phone status of your colleagues and display on your desk phones or RingCentral App. You can set user presence in RingCentral App (HUD) or RingCentral online.
Instructions to sign in to RingCentral
RingCentral users have the option to monitor phone calls for colleagues. HEADS UP: When someone changes their extension, Presence will need to be updated.