Computer Allocation and Replacements

Features

Computer Allocation

Most full-time faculty and staff are allocated one computer on the basis of their position which is replaced on a replacement plan cycle. Current standards are determined by the IT Solutions and reviewed annually. The PC standard is one desktop computer, two monitors and a four year warranty. The Mac standard is one iMac  and AppleCare warranty.  Please see standard university supported devices on the quote form. A 30 day price quote for the selected device will be sent. 

The PC standard is one desktop computer, two monitors and a four year warranty. The Mac standard is one iMac and AppleCare warranty. Departments with individuals needing computers above the standard, or different than the standard (i.e. laptop instead of desktop) will need to provide IT Solutions the specifications and will need to cover the cost difference, if applicable.  See quotes to find out more. 

Departments are responsible for the out-of-cycle computer costs or any additional laptops and mobile devices. 

Component administrators should consider the impact of new positions on their budget. 

Getting started

Replacement Cycle

  • Each year, IT Solutions will identify the total number of replacements needed for each University department. 
  • Once the new replacement computers are in stock, individuals identified as needing a new computer will be contacted by a Technology staff member.
  • During the initial consultation the technician will identify a data migration plan and obtain a personal preference for an installation time frame.
  • If the faculty or staff member is unreachable for an extended period of time, all data will be backed up and the system will be replaced.

Support

Contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.

Who can use it

  • Faculty
  • Staff

Learn More

Q: How is the replacement program funded?

A: Funding for the replacement program is provided with annual Technology HEAF allocation. Computer replacements for staff or faculty funded from auxiliary, grant or other designated accounts cannot be funded by the HEAF allocation, and must be funded from an appropriate account. Each year from October through December, 1st non-HEAF purchases can be done through the University’s contract at a greater discount. HEAF computer purchases cannot exceed the total number of eligible full-time positions due to be replaced.

Related Services

Quotes
Standard Software

Link List

 
Request Service

Details

12047
Created
Tue 2/2/16 4:17 PM
Modified
Thu 5/7/20 6:12 PM