Popular Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Contract Routing Request for purchases that require a contract review
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
This is where you can submit access requests. PLEASE read the helpful hints before pressing the request button. We can tell when you haven't.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Report software issues (Standard software, Student apps, Enterprise Apps)
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
The Center for Faculty Excellence can help with design and poster printing services.
Individuals such as contractors, pre-employment individuals, and other University Affiliates may be eligible for TWU Portal usernames.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
This is where you go when you can't get into some place you COULD before. Or things about getting into a space is weird and different than usual.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
This is for students who are exclusively taking online classes through TWU but would like an ID for proof of Student Status. All other situations involving use on a campus can be facilitated while at all 3 campuses.