Popular Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Contract Routing Request for purchases that require a contract review
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
This is where you can submit access requests. PLEASE read the helpful hints before pressing the request button. We can tell when you haven't.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
This is for students who are exclusively taking online classes through TWU but would like an ID for proof of Student Status. All other situations involving use on a campus can be facilitated while at all 3 campuses.
This is where you go when you can't get into some place you COULD before. Or things about getting into a space is weird and different than usual.