Popular Services

Pioneer Portal is a user’s gateway to self-service.


Find support for Oracle Cloud using this brief form


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Contract Routing Request for purchases that require a contract review


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Canvas is a web-based application which allows instructors to put class materials on the Internet. It provides a variety of tools to facilitate teaching and learning. The basic tools used in a Canvas course include a syllabus, learning materials (documents, videos, etc.), discussions, calendar, inbox and notifications, announcements, grades, quizzes, and assignments. All academic courses taught at TWU use Canvas.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


Individuals such as contractors, pre-employment individuals, and other University Affiliates may be eligible for TWU Portal usernames.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


The Center for Faculty Excellence can help with design and poster printing services.


Antivirus is protective software designed to defend a computer against malicious software.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.