Successful hires begin with planning--but we can't do much in ITS to give privileges until the Portal account is created, and that can't be done until the PTF is processed fully by HR. The great news is there is some self-service that can be done by the supervisor and the new hire to enable IT Solutions to begin work.
Add users to X drives in Portal
Share Public Folders in Outlook
Add to Google Shared Drive(s)
Grant Delegate Email/Calendar Access (in Outlook) (in GMail) (in Google Calendar)
Keys and/or ID Card Access
Create a Portal Account (once PTF is processed)
Request a Colleague account
Request an Oracle Financials access
Complete mandatory training (HR & ITS) (FERPA) (EH&S)
Onboarding will require 4-10 business days for hardware to be provisioned.
Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.