Domain Management and AD Usernames (Active Directory)


Active Directory (AD) is a directory service that Microsoft developed for the Windows domain networks. It is included in most Windows Server operating systems as a set of processes and services. Initially, Active Directory was only in charge of centralized domain management. Starting with Windows Server 2008, however, Active Directory became an umbrella title for a broad range of directory-based identity-related services.

TWU user accounts are either pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.

Getting started and support

Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service on this page.on this page to change your domain.

Who can use it

  • Faculty
  • Staff
  • Students
  • Alumni
  • Prospective students who have applied to the University

Related Services

Pioneer Portal

We do our best to link to only the best external sites but we cannot be held responsible for the quality or accuracy of such websites.

Request Service

Related Articles (1)

Students, staff, and faculty may update their name record, username change and domain change with TWU. Select a status below and follow the steps to request a name/username/domain change.


Service ID: 29350
Fri 7/27/18 12:32 PM
Mon 9/12/22 2:21 PM