My Recently Visited Services
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Contract Routing Request for purchases that require a contract review
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
If you are needing to amend details of an existing agreement, put in your request here.
Antivirus is protective software designed to defend a computer against malicious software.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Pioneer Portal is a user’s gateway to self-service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
The Center for Faculty Commons website can help with design and poster printing services.
Technology develops its annual report to demonstrate its value to the University.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Report software issues (Standard software, Student apps, Enterprise Apps)