My Recently Visited Services
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
When you badge at a door and nothing happens, but it used to, this is your form.
Pioneer Portal is a user’s gateway to self-service.
Antivirus is protective software designed to defend a computer against malicious software.
Request support or changes related to your department’s leased copier(s).
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
This form is for communication between Conference Services and IT Solutions Techs in Dallas and Houston
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.