My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Antivirus is protective software designed to defend a computer against malicious software.
Request support or changes related to your department’s leased copier(s).
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
This is for communication between Conference Services and IT Solutions Techs in Dallas and Houston