My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues related to your TWU username and password


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Find support for Oracle Cloud using this brief form


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Issues related to your TWU device or department owned devices


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


For all TWU credit card and/or Concur inquiries.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


Contract Routing Request for purchases that require a contract review


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Everyone at TWU has access to network storage space.