My Recently Visited Services
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Pioneer Portal is a user’s gateway to self-service.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.