My Recently Visited Services
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Pioneer Portal is a user’s gateway to self-service.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
The Center for Faculty Commons website can help with design and poster printing services.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Contract Routing Request for purchases that require a contract review
ID cards and readers are managed by ID and Dining Services.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.