My Recently Visited Services

Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Pioneer Portal is a user’s gateway to self-service.


Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


IT Solutions provides on-site support for each of our three campuses.


The Bursar's office manages all forms that require anonymous payments.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Departments and components may request activation of a phone bank to use for outreach and/or fundraising.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.


Antivirus is protective software designed to defend a computer against malicious software.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


ID cards and readers are managed by ID and Dining Services.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


For all TWU credit card and/or Concur inquiries.


Issues related to your TWU username and password


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


Well-written answers to the most common user queries.