My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
Contract Routing Request for purchases that require a contract review
Antivirus is protective software designed to defend a computer against malicious software.
This form is for printers located in/around computer labs across campus.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
Report software issues (Standard software, Student apps, Enterprise Apps)
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.