My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.

This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.


The Center for Faculty Commons website can help with design and poster printing services.


Find support for Oracle Cloud using this brief form


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


The Bursar's office manages all forms that require anonymous payments.


Issues related to your TWU username and password


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


Use this form to request access for an individual contractor or a group of contractors.  To be submitted by hiring manager/supervisor


TWU provides Google Suite for Education which includes the Sites application.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


Reporting information security concerns or suspected security incidents.


Internal requests for Chartwells and housing staff