My Recently Visited Services
Contract Routing Request for purchases that require a contract review
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Enterprise Applications teams support third-party application integration for student information systems. Examples of software include Canvas and Hobson's Connect.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Report software issues (Standard software, Student apps, Enterprise Apps)
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.