My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Antivirus is protective software designed to defend a computer against malicious software.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.