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Pioneer Portal is a user’s gateway to self-service.


Find support for Oracle Cloud using this brief form


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


Multiple calendars can be created and shared, allowing different levels of permissions for each user.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.


TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.


Report software issues (Standard software, Student apps, Enterprise Apps)


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


To unsubscribe from TWU SMS messaging.


You can use this service to request access for an individual or for a group.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.