My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Issues related to your TWU device or department owned devices


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


For Summus account set-up and inquiries.


Issues related to your TWU username and password


Contract Routing Request for purchases that require a contract review


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Find support for Oracle Cloud using this brief form


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


For all TWU credit card and/or Concur inquiries.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


To unsubscribe from TWU SMS messaging.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.