My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues related to your TWU username and password


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Everyone at TWU has access to network storage space.


Internal requests for Chartwells and housing staff


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Contract Routing Request for purchases that require a contract review


Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.


TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


This form is for printers located in/around computer labs across campus.


Issues related to your TWU device or department owned devices