My Recently Visited Services

Find support for Oracle Cloud using this brief form


Pioneer Portal is a user’s gateway to self-service.


Issues related to your TWU username and password


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


For Amazon Business account set-up and inquiries.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Contract Routing Request for purchases that require a contract review


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.


Report an issue with your TWU printers, ImageNet printers, and GoPrint


For all TWU credit card and/or Concur inquiries.


For Summus account set-up and inquiries.


A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.