My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


For all TWU credit card and/or Concur inquiries.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Everyone at TWU has access to network storage space.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


You can use this service to request access for an individual or for a group.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


The Center for Faculty Commons website can help with design and poster printing services.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Issues related to your TWU username and password


SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...


ID cards and readers are managed by ID and Dining Services.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


Issues related to your TWU device or department owned devices


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.