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When you badge at a door and nothing happens, but it used to, this is your form.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.