My Recently Visited Services
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Reporting information security concerns or suspected security incidents.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU provides Google Suite for Education which includes the Sites application.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Faculty, staff and student employees at TWU have access to network storage space.
Antivirus is protective software designed to defend a computer against malicious software.
IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.
This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
Internal requests for Chartwells and housing staff
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.