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All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Pioneer Portal is a user’s gateway to self-service.
The Center for Faculty Commons website can help with design and poster printing services.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
The Bursar's office manages all forms that require anonymous payments.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
The on-campus networks provide access to a variety of computing and information services.
This is for communication between Conference Services and IT Solutions Techs in Dallas and Houston
For Amazon Business account set-up and inquiries.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier