My Recently Visited Services
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
For Amazon Business account set-up and inquiries.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
ID cards and readers are managed by ID and Dining Services.
Antivirus is protective software designed to defend a computer against malicious software.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
Report an issue with your TWU printers, ImageNet printers, and GoPrint