My Recently Visited Services

TWU provides Google Suite for Education which includes the Sites application.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.


Issues related to your TWU username and password


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Pioneer Portal is a user’s gateway to self-service.


Contract Routing Request for purchases that require a contract review


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


Find support for Oracle Cloud using this brief form


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


Use this form to request support with a Purchase Order or Requisition.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


For all TWU credit card and/or Concur inquiries.


Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Report software issues (Standard software, Student apps, Enterprise Apps)


Report an issue with your TWU printers, ImageNet printers, and GoPrint


Report connectivity issues within the university campus network.