My Recently Visited Services
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Pioneer Portal is a user’s gateway to self-service.
Report software issues (Standard software, Student apps, Enterprise Apps)
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
When you badge at a door and nothing happens, but it used to, this is your form.
Reporting information security concerns or suspected security incidents.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
The Bursar's office manages all forms that require anonymous payments.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Technology develops its annual report to demonstrate its value to the University.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.