My Recently Visited Services
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Report software issues (Standard software, Student apps, Enterprise Apps)
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Well-written answers to the most common user queries.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Technology develops its annual report to demonstrate its value to the University.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Contract Routing Request for purchases that require a contract review
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Antivirus is protective software designed to defend a computer against malicious software.