My Recently Visited Services
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Everyone at TWU has access to network storage space.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
The Center for Faculty Commons website can help with design and poster printing services.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
ID cards and readers are managed by ID and Dining Services.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.