My Recently Visited Services
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Pioneer Portal is a user’s gateway to self-service.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Use this form to request support with a Purchase Order or Requisition.
The Center for Faculty Commons website can help with design and poster printing services.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
ID cards and readers are managed by ID and Dining Services.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Well-written answers to the most common user queries.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.