My Recently Visited Services
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
Pioneer Portal is a user’s gateway to self-service.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
If you are needing to amend details of an existing agreement, put in your request here.
Reporting information security concerns or suspected security incidents.
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Enterprise Applications teams support third-party application integration for student information systems. Examples of software include Canvas and Hobson's Connect.
Antivirus is protective software designed to defend a computer against malicious software.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
Everyone at TWU has access to network storage space.
TWU provides Google Suite for Education which includes the Sites application.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.