My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
The on-campus networks provide access to a variety of computing and information services.
Contract Routing Request for purchases that require a contract review
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
For Amazon Business account set-up and inquiries.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
ID cards and readers are managed by ID and Dining Services.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.