My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues related to your TWU username and password


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Request support or changes related to your department’s leased copier(s).


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Everyone at TWU has access to network storage space.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


The Center for Faculty Commons website can help with design and poster printing services.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


Technology develops its annual report to demonstrate its value to the University.


For Summus account set-up and inquiries.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


For all TWU credit card and/or Concur inquiries.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


The on-campus networks provide access to a variety of computing and information services.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Issues related to your TWU device or department owned devices