My Recently Visited Services

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Report connectivity issues within the university campus network.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Pioneer Portal is a user’s gateway to self-service.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


Issues related to your TWU username and password


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Technology develops its annual report to demonstrate its value to the University.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Contract Routing Request for purchases that require a contract review


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


Find support for Oracle Cloud using this brief form


For all TWU credit card and/or Concur inquiries.