My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
For all TWU PCard, Travel Card, or Concur issues and questions.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Contract Routing Request for purchases that require a contract review
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Report software issues (Standard software, Student apps, Enterprise Apps)
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
For Amazon Business account set-up and inquiries.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier
If you are needing to amend details of an existing agreement, put in your request here.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
Request support or changes related to your department’s leased copier(s).
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor