My Recently Visited Services
This form is for printers located in/around computer labs across campus.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Report software issues (Standard software, Student apps, Enterprise Apps)
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Pioneer Portal is a user’s gateway to self-service.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.