My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


For all TWU credit card and/or Concur inquiries.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


Contract Routing Request for purchases that require a contract review


Find support for Oracle Cloud using this brief form


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Issues related to your TWU username and password


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Issues related to your TWU device or department owned devices


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.