My Recently Visited Services

A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


Issues related to your TWU device or department owned devices


Pioneer Portal is a user’s gateway to self-service.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


Contract Routing Request for purchases that require a contract review


New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.


Departments and components may request activation of a phone bank to use for outreach and/or fundraising.


Report connectivity issues within the university campus network.


Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


Issues related to your TWU username and password


Antivirus is protective software designed to defend a computer against malicious software.


This form is for printers located in/around computer labs across campus.


TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


Report software issues (Standard software, Student apps, Enterprise Apps)


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.