My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Technology develops its annual report to demonstrate its value to the University.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Internal requests for Chartwells and housing staff
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
Reporting information security concerns or suspected security incidents.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
If you are needing to amend details of an existing agreement, put in your request here.
For Amazon Business account set-up and inquiries.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.