My Recently Visited Services

Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


With a people-centric approach and focus on student, staff, and faculty needs, we evaluate and analyze current processes, systems, and workflows to identify areas for improvement through collaboration with different professionals in different areas and levels within an organization.


Issues related to your TWU device or department owned devices


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Reporting information security concerns or suspected security incidents.


Pioneer Portal is a user’s gateway to self-service.


Report an issue with your TWU printers, ImageNet printers, and GoPrint


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.


IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.


TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.


Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier


Well-written answers to the most common user queries.


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


TWU provides Google Suite for Education which includes the Sites application.


Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.