My Recently Visited Services
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
Pioneer Portal is a user’s gateway to self-service.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Technology develops its annual report to demonstrate its value to the University.
Antivirus is protective software designed to defend a computer against malicious software.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
This form is for printers located in/around computer labs across campus.
For Amazon Business account set-up and inquiries.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.