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With a people-centric approach and focus on student, staff, and faculty needs, we evaluate and analyze current processes, systems, and workflows to identify areas for improvement through collaboration with different professionals in different areas and levels within an organization.


TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


TWU provides Google Suite for Education which includes the Sites application.


Multiple calendars can be created and shared, allowing different levels of permissions for each user.


Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


The Center for Faculty Commons website can help with design and poster printing services.


Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.


Antivirus is protective software designed to defend a computer against malicious software.


Technology develops its annual report to demonstrate its value to the University.


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.


Pioneer Portal is a user’s gateway to self-service.


System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.


Find support for Oracle Cloud using this brief form


Use this form to request support with a Purchase Order or Requisition.


Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.


Issues related to your TWU username and password


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.


Report software issues (Standard software, Student apps, Enterprise Apps)


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.