My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
Request support or changes related to your department’s leased copier(s).
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
The on-campus networks provide access to a variety of computing and information services.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
IT Solutions provides on-site support for each of our three campuses.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
When you badge at a door and nothing happens, but it used to, this is your form.