My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Use this form to request support with a Purchase Order or Requisition.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Report software issues (Standard software, Student apps, Enterprise Apps)
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
For all TWU PCard, Travel Card, or Concur issues and questions.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.