My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


For Amazon Business account set-up and inquiries.


IT Solutions provides on-site support for each of our three campuses.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


For all TWU credit card and/or Concur inquiries.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


Have a question about an existing or upcoming contract?


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


ID cards and readers are managed by ID and Dining Services.


IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.


Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.


The Bursar's office manages all forms that require anonymous payments.