My Recently Visited Services

New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.


Report connectivity issues within the university campus network.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.


Find support for Oracle Cloud using this brief form


Use this form to submit questions related to purchasing, requisitions, or procurement processes.


For all TWU PCard, Travel Card, or Concur issues and questions.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Have a question about an existing or upcoming contract?


Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.


The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Pioneer Portal is a user’s gateway to self-service.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Use this form to request assistance with the following:
- Student set-up
- Prospective employee travel reimbursement
- Supplier questions
- Finding a supplier