My Recently Visited Services

Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.


TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.


Technology develops its annual report to demonstrate its value to the University.


Pioneer Portal is a user’s gateway to self-service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


When you badge at a door and nothing happens, but it used to, this is your form.


Issues related to your TWU username and password


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


Departments and components may request activation of a phone bank to use for outreach and/or fundraising.


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.


Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.


In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.