My Recently Visited Services

IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


TWU provides Google Suite for Education which includes the Sites application.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.


Issues related to your TWU username and password


Active Learning Classrooms are designed to increase student-faculty interaction or encourage groups of students to work together to complete a task.


This form is for communication between Conference Services and IT Solutions Techs in Dallas and Houston


For Summus account set-up and inquiries.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Pioneer Portal is a user’s gateway to self-service.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.


Find support for Oracle Cloud using this brief form