My Recently Visited Services
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.
The Technology Knowledge Base contains articles with instructions about services listed in the Technology Service Catalog.
Pioneer Portal is a user’s gateway to self-service.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
If you are needing to amend details of an existing agreement, put in your request here.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Request support or changes related to your department’s leased copier(s).
Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.
Faculty, staff and student employees at TWU have access to network storage space.
Antivirus is protective software designed to defend a computer against malicious software.