My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Pioneer Portal is a user’s gateway to self-service.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Reporting information security concerns or suspected security incidents.
ID cards and readers are managed by ID and Dining Services.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Contract Routing Request for purchases that require a contract review
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Antivirus is protective software designed to defend a computer against malicious software.
For all TWU PCard, Travel Card, or Concur issues and questions.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Faculty, staff and student employees at TWU have access to network storage space.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.