My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Antivirus is protective software designed to defend a computer against malicious software.
Pioneer Portal is a user’s gateway to self-service.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU provides Google Suite for Education which includes the Sites application.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
If you are needing to amend details of an existing agreement, put in your request here.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.