My Recently Visited Services

WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Pioneer Portal is a user’s gateway to self-service.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


For Amazon Business account set-up and inquiries.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Request support or changes related to your department’s leased copier(s).


Issues related to your TWU username and password


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Well-written answers to the most common user queries.


All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.


**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.


Report connectivity issues within the university campus network.


The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.


Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.


Have a question about an existing or upcoming contract?


When you badge at a door and nothing happens, but it used to, this is your form.


TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.


Report an issue with your TWU printers, ImageNet printers, and GoPrint


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.