My Recently Visited Services

Pioneer Portal is a user’s gateway to self-service.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.


The Center for Faculty Commons website can help with design and poster printing services.


Antivirus is protective software designed to defend a computer against malicious software.


TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


For all TWU credit card and/or Concur inquiries.


Issues related to your TWU username and password


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


Everyone at TWU has access to network storage space.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.


Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


The on-campus networks provide access to a variety of computing and information services.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Report software issues (Standard software, Student apps, Enterprise Apps)