My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
TWU classrooms are designed to meet the varied needs of the faculty, students and departments across the University. Classroom technology hardware serves as a medium to accentuate, enhance, and facilitate pedagogy.
Antivirus is protective software designed to defend a computer against malicious software.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Contract Routing Request for purchases that require a contract review
The Center for Faculty Commons website can help with design and poster printing services.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.