My Recently Visited Services
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Pioneer Portal is a user’s gateway to self-service.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Faculty, staff and student employees at TWU have access to network storage space.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
IT Solutions manages a limited number of Zoom Webinar licenses for academic events where attendance is expected to exceed 300 participants.
This form is intended for academic webinar requests only. For non-academic events or webinars, please contact Jess Tate (JTate2@twu.edu) with TWU Conference Services.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Use this form to request access for an individual contractor or a group of contractors. To be submitted by hiring manager/supervisor
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
The Center for Faculty Commons website can help with design and poster printing services.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
IT Solutions provides on-site support for each of our three campuses.