My Recently Visited Services
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Pioneer Portal is a user’s gateway to self-service.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
The Center for Faculty Commons website can help with design and poster printing services.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
New communication outlet boxes or jacks for network, telephone, and/or video services can be installed and pricing is based on the number of jacks/outlets requested and the urgency of the request.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
TWU provides Google Suite for Education which includes the Sites application.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
Request support or changes related to your department’s leased copier(s).
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.