My Recently Visited Services
The on-campus networks provide access to a variety of computing and information services.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
When you badge at a door and nothing happens, but it used to, this is your form.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Well-written answers to the most common user queries.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
Pioneer Portal is a user’s gateway to self-service.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Internal requests for Chartwells and housing staff
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.