My Recently Visited Services
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Contract Routing Request for purchases that require a contract review
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
Reporting information security concerns or suspected security incidents.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Pioneer Portal is a user’s gateway to self-service.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
The on-campus networks provide access to a variety of computing and information services.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Everyone at TWU has access to network storage space.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25% or more of their responsibilities.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.