My Recently Visited Services
Report software issues (Standard software, Student apps, Enterprise Apps)
Pioneer Portal is a user’s gateway to self-service.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
The on-campus networks provide access to a variety of computing and information services.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
This form is for printers located in/around computer labs across campus.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
TWU provides Google Suite for Education which includes the Sites application.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.