WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Student Technology Assistants and Resources (STAR) is a technology resource program for all currently enrolled TWU students.
Blackboard is a web-based application which allows instructors to put class materials on the Internet.
System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems.
The Office of Technology assists with the audio and video recordings of events and productions sponsored by the University. The Office of Technology provides high quality HD Video production and digital Audio recordings to broaden the reach of idea sharing that can be saved and shared on the web.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
The Office of Technology offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through the Office of Technology ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
The Office of Technology offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
TWU provides Google Suite for Education which includes the Sites application.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Request Office of General Counsel review and sign Affiliation Agreements
Pioneer Portal is a user’s gateway to self-service.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
The Bursar's office manages all forms that require anonymous payments.
Individuals at TWU are encouraged to use Skype for Business, Google Meet, and Blackboard Collaborate as self-service chat and/or audio and video call services.
Unified Communications has partnered with Centurylink (formerly Qwest) to provide HD audio conferencing for faculty and staff members on all TWU campuses.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
The Office of Technology provides several video-conference classrooms equipped with Cisco codecs and HD quality LifeSize units.
A high performance video conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
The on-campus networks provide access to a variety of computing and information services.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Well-written answers to the most common user queries.