My Recently Visited Services

**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.


Pioneer Portal is a user’s gateway to self-service.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Find support for Oracle Cloud using this brief form


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Contract Routing Request for purchases that require a contract review


Issues related to your TWU username and password


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Issues related to your TWU device or department owned devices


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


Everyone at TWU has access to network storage space.


Report connectivity issues within the university campus network.


LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.