My Recently Visited Services

For Amazon Business account set-up and inquiries.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


Report an issue with your TWU printers, ImageNet printers, and GoPrint


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.


An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.


Issues related to your TWU device or department owned devices


Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations


IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.


Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.


Pioneer Portal is a user’s gateway to self-service.


IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.


Exceptions are deviations from published policies, standards and procedures. They may be necessary for urgent business needs, resource gaps or academic pursuits. All exceptions carry inherent risk that should be monitored by the university. Exceptions should be minimized as they increase the university’s risk exposure in areas.


TWU provides Google Suite for Education which includes the Sites application.


Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.


The on-campus networks provide access to a variety of computing and information services.


If you are needing to amend details of an existing agreement, put in your request here.


Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


Report software issues (Standard software, Student apps, Enterprise Apps)


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.