My Recently Visited Services
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Contract Routing Request for purchases that require a contract review
Pioneer Portal is a user’s gateway to self-service.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
Use this form to request support with a Purchase Order or Requisition.
The Center for Faculty Commons website can help with design and poster printing services.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Everyone at TWU has access to network storage space.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Reporting information security concerns or suspected security incidents.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.