My Recently Visited Services
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.
Pioneer Portal is a user’s gateway to self-service.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
The on-campus networks provide access to a variety of computing and information services.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Submit this form if you need help with the technology in a classroom or just need training on how to use the technology in the classroom.
*If you are having problems with this form, please email servicedesk@twu.edu with screenshots and a brief description of your problem.*
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
IT Solutions provides on-site support for each of our three campuses.
A virtual machine (VM) is an emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.
The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.