My Recently Visited Services
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
For Amazon Business account set-up and inquiries.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
Everyone at TWU has access to network storage space.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
When you badge at a door and nothing happens, but it used to, this is your form.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Pioneer Portal is a user’s gateway to self-service.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
TWU provides Google Suite for Education which includes the Sites application.
Any person that discovers a vulnerability in TWU systems or system components (e.g., hardware, software, firmware) may report the vulnerability to the Information Security team.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.