My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Contract Routing Request for purchases that require a contract review
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
The Center for Faculty Commons website can help with design and poster printing services.
The on-campus networks provide access to a variety of computing and information services.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
**Faculty and Staff ONLY**
This is where you can submit changes to schedules for buildings/doors/areas for special events or extended hours access.
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.
TWU provides Google Suite for Education which includes the Sites application.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.