My Recently Visited Services
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.
Pioneer Portal is a user’s gateway to self-service.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Contract Routing Request for purchases that require a contract review
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Report software issues (Standard software, Student apps, Enterprise Apps)
TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Exceptions are deviations from published policies, standards and procedures. They may be necessary for urgent business needs, resource gaps or academic pursuits. All exceptions carry inherent risk that should be monitored by the university. Exceptions should be minimized as they increase the university’s risk exposure in areas.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.