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Multiple calendars can be created and shared, allowing different levels of permissions for each user.
Pioneer Portal is a user’s gateway to self-service.
TWU operates two primary domains: pioneer (for students) and fs (for faculty and staff). Active directory is the primary system TWU uses to create usernames.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
ID cards and readers are managed by ID and Dining Services.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
Google Drive for Faculty and Staff is a cloud storage service that allows users to upload, create, edit, and work collaboratively with others on a variety of documents online. Microsoft OneDrive allows users to get to files and photos from anywhere, on any device and to share and work together with anyone.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
Antivirus is protective software designed to defend a computer against malicious software.
TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
This form is for printers located in/around computer labs across campus.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library