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SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
Well-written answers to the most common user queries.
When you badge at a door and nothing happens, but it used to, this is your form.
Everyone at TWU has access to network storage space.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
Pioneer Portal is a user’s gateway to self-service.
Departments and components may request activation of a phone bank to use for outreach and/or fundraising.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
TWU Technology works with faculty on custom software solutions, particularly to innovate in areas such as assessment.
Technology develops its annual report to demonstrate its value to the University.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Contract Routing Request for purchases that require a contract review
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.
PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.