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Sometimes off-the-shelf software cannot meet the unique and complex requirements of a department, group, or business organization. TWU’s team of experienced developers and project coordinators can help, whether the need is a minor adjustment to existing software or the implementation of a major system.
Technology coordinates mailing lists associated with HR records for faculty, staff, students, adjunct faculty, GTAs, etc. Lists are also broken-down by department and by campus.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Pioneer Portal is a user’s gateway to self-service.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Contract Routing Request for purchases that require a contract review
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Request support or changes related to your department’s leased copier(s).
Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
Multiple calendars can be created and shared, allowing different levels of permissions for each user.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
Automate your workflow by collaborating with IT Solutions. Move paper forms online and reduce the cost of doing business.
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
Miscellaneous Agreements are agreements that do not fall under Academic Agreements or Procurement Contracts.
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.