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IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Technology can provide hosting services for University colleagues who want to operate their equipment in a secure, centrally-managed data center.
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
For Amazon Business account set-up and inquiries.
The Bursar's office manages all forms that require anonymous payments.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.
IT Solutions assists in evaluating enterprise business application integration needs and ensuring the solution approach will fulfill the requested needs. This service can be requested whenever there is a need for integrating enterprise business applications which usually means accessing source data, transforming the data, and providing target data into a target system.
Faculty, staff and student employees at TWU have access to network storage space.
Pioneer Portal is a user’s gateway to self-service.
Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations
Use this form to submit questions related to purchasing, requisitions, or procurement processes.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
Enterprise Applications teams support third-party application integration for student information systems. Examples of software include Canvas and Hobson's Connect.
TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.
IT Solutions provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.