My Recently Visited Services
Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.
Report an issue with your TWU printers, ImageNet printers, and GoPrint
Pioneer Portal is a user’s gateway to self-service.
Wireless network service enables a wireless enabled computer or devices such as laptops, iPhone, iPod Touch and Android devices to connect to the TWU network and internet without plugging into a network jack.
The Center for Faculty Commons website can help with design and poster printing services.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
After IT Solutions completes a custom application on behalf of a Department or Group, extensive testing is required to ensure that the application both functions as desired and has the look and feel wanted.
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.
IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
The on-campus networks provide access to a variety of computing and information services.
State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.
RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.
Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.