My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources, and measures such things as conversions and sales. It's the most widely used website statistics service.
TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
Classroom AV and media include Panopto lecture capture, Zoom, microphones, AMX touch panels, and Apple TV.
IT Solutions can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.
Contract Routing Request for purchases that require a contract review
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
An organized and curated collection of any and all technology-related services that can be performed by, for, or within TWU.
Antivirus is protective software designed to defend a computer against malicious software.
WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.
The Technology Service Center is TWU's 100% web-based service request solution for technology support.
The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.
TWU provides Google Suite for Education which includes the Sites application.
By allowing students access to computers in class, they can fully engage their professor during class time and learn to effectively use the programs required for class.
A TWU email address (username@twu.edu) may allow a discount on cellular phone service.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
IT Solutions offers project management services for software and hardware integration (access or connections to existing TWU systems), installation, and configuration.
All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).
The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.