My Recently Visited Services

Issues related to your TWU device or department owned devices


Use this form to request support with a Purchase Order or Requisition.


Report software issues (Standard software, Student apps, Enterprise Apps)


The Business Applications team support third-party application integration for several academic departments and business offices. Examples of software include CourseLeaf, OnBase,Terminal4, and TerraDotta.


The Technology Service Center is TWU's 100% web-based service request solution for technology support.


Issues related to your TWU username and password


Pioneer Portal is a user’s gateway to self-service.


Find support for Oracle Cloud using this brief form


TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Contract Routing Request for purchases that require a contract review


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.


PsychData, which is similar to software programs such as Survey Monkey, has additional features pertinent to academic research.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


When you badge at a door and nothing happens, but it used to, this is your form.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


If you are needing to amend details of an existing agreement, put in your request here.


This is where you can submit access requests. PLEASE read the VERY HELPFUL INFORMATION before pressing the request button. We can tell when you haven't.