My Recently Visited Services

Have a question about an existing or upcoming contract?


Pioneer Portal is a user’s gateway to self-service.


Internal requests for Chartwells and housing staff


Microsoft Outlook allows for the creation of email-based “public folders” that can be shared among a group of TWU employees. The shared email service is typically used by departments that need a general email address, by student organizations and clubs to share information, and by workgroups large and small to collaborate with co-workers.


Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Multiple calendars can be created and shared, allowing different levels of permissions for each user.


Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


Departments and components may request activation of a phone bank to use for outreach and/or fundraising.


TWU Voicemail provides TWU faculty and staff a convenient and cost-effective system for receiving, sending, and managing voicemail messages. RingCentral is a unified communications package which provides phone, messages, fax, text, chat, and meetings in one place. RingCentral services can be managed using desktop / mobile app or online account. Some features are available via phone. Voicemail and faxes can be delivered to email.


You can use this service to request access for an individual or for a group.


Use this form to make requests for changes to building schedules. Most requests will be related to events scheduled outside of regular hours. Only Faculty and Staff may submit this form.


Use of a “virtual private network” application creates a secure, encrypted communication channel over the Internet that effectively connects the user’s computer directly to the TWU network.


Find support for Oracle Cloud using this brief form


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


Issues related to your TWU username and password


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


State and federal regulation require organizations to assess their vulnerabilities and risks. ITS leadership is involved in the contract routing process.


For all TWU credit card and/or Concur inquiries.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.