My Recently Visited Services

The on-campus networks provide access to a variety of computing and information services.

Pioneer Portal is a user’s gateway to self-service.

LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.

Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.

A high performance web conferencing system with accessories is available on each of the three campuses for the purpose of connecting students in classrooms across distances, as well as connecting business meetings meeting from various locations.

TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.

IT Solutions offers a variety of of training and outreach opportunities in support of software, hardware, productivity, and business processes.

Please note you must have an employment status in our system before we can provide you with a Zoom license. You can check with your department for your PTF approval.

Find support for Oracle Cloud using this brief form

Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.

Charter Communications provides basic cable TV service is provided in all residence hall rooms, as well as select office buildings on the TWU Denton campus.

TWU provides a searchable directory of faculty, staff, and student employees. There is also a directory search by department.

Issues related to your TWU username and password

Report software issues (Standard software, Student apps, Enterprise Apps)

Report an issue with your TWU printers, ImageNet printers, and GoPrint

Report connectivity issues within the university campus network.

Issues relating to email. Gmail, Outllook, webmail, mobile phone mail

Classroom Support can help users resolve issues with AV and computer equipment used for class sessions and presentations

Issues related to your TWU device or department owned devices

Internal requests for Chartwells and housing staff

For Summus account set-up and inquiries.

If you are needing to amend details of an existing agreement, put in your request here.

Request support or changes related to your department’s leased copier(s).