My Recently Visited Services

Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.


Issues related to your TWU username and password


TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.


The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.


RingCentral and Google Meet are communications tools that offer instant messaging (IM), as well as many other features to enhance collaboration and communication in an organization.


Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.


TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff.


Report an issue related to creating your Pioneer Portal account or Report that your username has not populated.


Pioneer Portal is a user’s gateway to self-service.


IT Solutions provides access to transaction data as well as historical data that resides in any of TWU's centrally maintained systems.


The TWU DBAs support Oracle and Microsoft SQL databases for the TWU community.


The Center for Faculty Commons website can help with design and poster printing services.


Issues relating to email. Gmail, Outllook, webmail, mobile phone mail


TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.


Find support for Oracle Cloud using this brief form


IT Solutions offers the ability to create quotes and request bids for Office, Classroom, Lab, or Conference room technology needs. Requesting a quote or bid through IT Solutions ensures that users will receive the correct technology that will fulfill the needs of the project at the best possible price.


All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on TWU's Intranet (Portal).


Report software issues (Standard software, Student apps, Enterprise Apps)


Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.


WebAdvisor allows users to access a variety of university services. The set of services available to a user depends on the role(s) the user has within the university.


For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.


A TWU email address (username@twu.edu) may allow a discount on cellular phone service.


TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices.


Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.


For all TWU credit card and/or Concur inquiries.