My Recently Visited Services
This service is strictly for students enrolled in a 100% online program who are located more than 50 miles from any TWU campus and require a TWU ID card for proof of student status.
TWU provides Google Suite for Education which includes the Sites application.
The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
If you are needing to amend details of an existing agreement, put in your request here.
For Amazon Business account set-up and inquiries.
LinkedIn Learning is an online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.
Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room.
You can use this service to request access for an individual or for a group. All requests for access to spaces within the Health Sciences Center on the Denton campus must be directed to hscrequests@twu.edu due to the number of high security areas within the building.
Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications.
The Center for Faculty Commons website can help with design and poster printing services.
In accordance with the Office of Human Resources’ alternative work policy, URP 05.620 Alternative Work Arrangements for Staff Employees, employees shall utilize University-provided computers. IT Solutions maintains and supports University-owned computing devices, addressing lifecycle upgrades and application of security patches.
Use this service to request approval for utilizing personally-owned computers for telecommuting.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
Report a damaged access card, malfunctioning card reader, or a door not reading correctly.
With a people-centric approach and focus on student, staff, and faculty needs, we evaluate and analyze current processes, systems, and workflows to identify areas for improvement through collaboration with different professionals in different areas and levels within an organization.
Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources.
Printing is available through network printers (owned or leased). Open access computer lab printers are managed by GoPrint stations that are used to track and release print requests.
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
Choose from various software to support word processing, data analysis, presentations, desktop publishing, calendar-keeping, emailing, and PDF needs.