My Recently Visited Services
Pioneer Portal is a user’s gateway to self-service.
Proofpoint has been a leader in effective blocking of email-borne threats for over a decade.
When you badge at a door and nothing happens, but it used to, this is your form.
Client Services employs a dedicated team of technicians to ensure stable operation of all TWU computer labs and computer classrooms.
For people taking online classes ONLY and who are more than 50 miles from any one of our campuses in Denton, Dallas, or Houston.
In accordance with TWU Regulation and Procedure 02.450, IT Solutions provides laptops and certificates for employees who plan to travel to foreign countries.
Students have access to self-service where they can plan their degree, register for courses, contact their academic advisors, and (soon) manage holds and financial information.
SAS (Statistical Analysis System) is an integrated system of business software products that allows users to perform statistical analysis, forecasting, quality improvement and more. Coursework assistance is managed by the Center for Research Design and Analysis. Contact information is available: https://twu.edu/center-for-research-design-and-...
Unlike a “help desk”, which primarily provides only information, a “service desk” owns the incidents and questions reported to it and has the training and ability to resolve a high percentage of queries, thereby facilitating faster resolution times to its customers and users.
Report software issues (Standard software, Student apps, Enterprise Apps)
Contract Routing Request for purchases that require a contract review
Texas Woman's University Department of Public Safety uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus.
Request support or changes related to your department’s leased copier(s).
Colleague is the software package that houses the University’s information in areas that include processing of student applications and registration, scheduling of classes, assisting in financial aid processing, processing of payment of tuition and fees, reporting grades and transcripts, and more.
TWU Information Security offers investigative and analysis services to assist with official investigations related to information resources.
IT Solutions provides several web conference classrooms equipped with Axis and/or Avers cameras.
TWU utilizes both Microsoft Exchange and Google Suite for Education for email service.
A variety of statistical software is available at TWU. Popular software includes SPSS, nVivo, R, and SAS.
Digital signage is a technology that allows users to post information that would traditionally be put on a bulletin board on a digital display.
TWU provides Google Suite for Education which includes the Sites application.
System owners that need to replace a cloud service that is not TX-RAMP compliant may request a transitional grace period.
Convenient on-demand access to full-function laptop computers in the Student Union at Hubbard Hall and Blagg-Huey Library
Texas Woman's IT Solutions works with supervisors and departments to ensure that new employees have the technology and access they need as quickly as possible.