Technology Training and Outreach


IT Solutions Outreach & Engagement team meets ad-hoc with groups and individuals to empower their use of technology. We can also present versions of any of the information below in department meetings.
Linked topics live in Bridge as on-demand training that can be reviewed by individuals or at team/department meetings for professional development. Supervisors may also assign these courses in Bridge to their employees. 

Technology Awareness Training & Best Practices

Ways of Working & Software Training

  • Business Process Mapping NEW
  • Collaborating Virtually NEW
  • Collaborate with Google Suite NEW
  • Collaborate with Office 365 NEW
  • Collaboration and Teamwork
  • Create Beautiful, Powerful Presentations
  • Excel & Sheets Intermediate
  • Excel Pivot Tables: Advanced
  • Google Calendar and GMail
  • Google Drives & Docs
  • Google Forms Advanced
  • Google Sheets & Forms
  • Google Suite Advanced
  • Graphic Design Tools
  • Intro to Data Director for Workflow with Google Forms NEW
  • Intro to Design Thinking (Creative Problem Solving)
  • Intro to Process Improvement NEW
  • Intro to UX (User-Centered) Design
  • Mail & Email Merge
  • PDFs: Edit, Sign & Create Forms
  • Pivot Tables & Charts
  • SQL Reports: Data Access and Use Cases
  • The Paperless Workplace
  • Workflow Automation

Server Room Visitor Training

Getting started and support

Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service - Schedule Training on this page.

Related services

Classroom and Videoconference Technology Training
Information Security Training

On-Demand, Online Training (LinkedInLearning - formerly

TWU uses the Bridge learning management system for university training courses. 

Request Service - Schedule Training


Service ID: 45920
Thu 9/24/20 11:45 AM
Tue 11/1/22 9:42 AM