Technology Training and Outreach


IT Solutions Outreach & Engagement team meets ad-hoc with groups and individuals to empower their use of technology. We can also present versions of any of the information below in department meetings.

Ways of Working & Software Training

  • Business Process Mapping NEW
  • Collaborating Virtually NEW
  • Collaborate with Google Suite NEW
  • Collaborate with Office 365 NEW
  • Collaboration and Teamwork
  • Create Beautiful, Powerful Presentations
  • Excel & Sheets Intermediate
  • Excel Pivot Tables: Advanced
  • Google Calendar and GMail
  • Google Drives & Docs
  • Google Forms Advanced
  • Google Sheets & Forms
  • Google Suite Advanced
  • Graphic Design Tools
  • Intro to Data Director for Workflow with Google Forms NEW
  • Intro to Design Thinking (Creative Problem Solving)
  • Intro to Process Improvement NEW
  • Intro to UX (User-Centered) Design
  • Mail & Email Merge
  • PDFs: Edit, Sign & Create Forms
  • Pivot Tables & Charts
  • SQL Reports: Data Access and Use Cases
  • The Paperless Workplace
  • Workflow Automation

Technology Awareness Training & Best Practices

  • Best Practices in Accessible Design
  • Connecting Remotely: Connect and Storage Best Practices NEW
  • Cybersecurity Trivia
  • Email Management & Productivity Tips
  • Intro to iAssets NEW
  • Intro to Working with Data
  • Productivity Tips & Tricks
  • RingCentral  NEW
  • Working Remotely 2.0: Lessons Learned NEW

Server Room Visitor Training

Getting started and support

Contact the Technology Service Desk at,, submit a request through the Technology Service Catalog, or submit a request by clicking Schedule Training on this page.

Related services

Classroom and Videoconference Technology Training
Information Security Training

On-Demand, Online Training (LinkedInLearning - formerly

TWU uses the Bridge learning management system for university training courses. 

Schedule Training


Service ID: 45920
Thu 9/24/20 11:45 AM
Fri 4/22/22 10:26 AM