Technology Training and Outreach

Technology Awareness Training & Best Practices

• Collaborate with Google 
• Navigating Bridge 
• Navigating Colleague 
• Navigating SQL Reports with Use Cases 
• RingCentral Getting Started  
• RingCentral Fax, Text, Message, Contacts, Video 
• Technology Onboarding 
• Transitioning to a Laptop with a Dock 
• TWU Technology Tools
• Collection Information Using Forms and Workflow
• Best Practices in Accessible Design
• Connecting Remotely: Connect and Storage Best Practices 
• Cybersecurity Trivia
• Email Management & Productivity Tips
• Intro to Working with Data
• Working with Data Intermediate
• Productivity Tips & Tricks
• Working Remotely 2.0: Lessons Learned 

Ways of Working & Software Training

• Business Process Mapping 
• Collaborating Virtually 
• Collaborate with Google Suite 
• Collaborate with Office 365 
• Collaboration and Teamwork
• Create Beautiful, Powerful Presentations
• Excel & Sheets Intermediate
• Excel Pivot Tables: Advanced
• Google Calendar and GMail
• Google Drives & Docs
• Google Forms Advanced
• Google Sheets & Forms
• Google Suite Advanced
• Graphic Design Tools
• Intro to Data Director for Workflow with Google Forms 
• Intro to Design Thinking (Creative Problem Solving)
• Intro to Process Improvement 
• Intro to UX (User-Centered) Design
• Mail & Email Merge
• PDFs: Edit, Sign & Create Forms
• Pivot Tables & Charts
• SQL Reports: Data Access and Use Cases
• The Paperless Workplace
• Workflow Automation

Dashboards

The Staff and Faculty Dashboards provide links to the various systems. More information is available about the various systems here at TWU by searching this knowledge base.

Staff Dashboard
The Staff Dashboard contains a collection of quick links and resources available here at TWU. Bookmark it or make it a homepage!

Faculty Dashboard
The Faculty Dashboard contains a collection of quick links and resources available here at TWU. Bookmark it or make a homepage!

Server Room Visitor Training

• Denton
• Dallas
• Houston

Getting started and support

Contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, submit a request through the Technology Service Catalog, or submit a request by clicking Request Service - Schedule Training on this page.

Related services

Classroom and Web Conferencing Technology Training
Information Security Training
On-Demand, Online Training (LinkedInLearning)

TWU uses the Bridge learning management system for university training courses.