Services that enable community members to do their day-to-day work.

Services (12)

Anti-virus and Malware Protection

Antivirus is protective software designed to defend a computer against malicious software.

Back-ups and Data Recovery

All network storage (X-Drive, Network Personal, and Network Shared) is backed up nightly to enterprise-level servers with multiple points of file redundancy.

Computer Allocation and Replacements

The computer replacement program provides all eligible employees a computer and manages the operational costs associated with the rapid growth of technology related to personal computing by a replacement cycle of four years.

Conference Room Technology

The Office of Technology provides several video-conference rooms equipped with Cisco codecs and HD quality LifeSize units.

Data Transfers

Technology can assist users with data transfer in the event that files need to be moved from one device or location to another.

Export Controls on Electronic Devices

In accordance with TWU Regulation and Procedure 1.22, the Office of Technology provides laptops and certificates for employees who plan to travel to foreign countries.

Managed Workstations and Patch Management

The Managed Workstation program is TWU’s approach to managing University software and hardware computer needs.

Moving Computers (Inventory Control)

All computers are classified as “controlled items” by State Property Accounting (SPA). TWU is required by the State to maintain an inventory of all computers. Property Control in Facilities Management is responsible for maintaining the inventory of controlled and capitalized items.

On-Site Support

The Office of Technology provides on-site support for each of our three campuses.

Shared File Storage (X Drive)

Everyone at TWU has access to network storage space.

Software Assessment and Implementation

The Office of Technology can assist its colleagues to find software options, evaluate them, make a good decision, and then purchase the system in a way that protects the end users.

Standard Software

TWU-owned computers and devices come pre-loaded with a standard selection of software that will suit the business and academic needs of most users at TWU.