RingCentral Sign In

Do NOT use a personal GMail address to sign in. You must choose SINGLE SIGN-ON and then
log on with your @twu.edu email address when you see the Google login.

Follow the instructions below to sign in after RingCentral is already downloaded onto the computer. 

  1. Open RingCentral App on computer and click Single Sign-on
  2. Enter TWU email address and click Submit
  3. Enter TWU email address and click Next
  4. Enter password and click Sign in

To use the web version of the RingCentral 

  1. Navigate to Service.RingCentral.com
  2. Click Single Sign On, enter TWU email and password
  3. In the upper right corner of the screen click the cube grid icon
  4. A dialog box appears. Click Web App

The RingCentral app opens in another browser window. 

***Important Notes***

Do not try to set up or activate your RingCentral account while using Remote Desktop. This will not work.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

Details

Article ID: 103088
Created
Wed 3/25/20 5:36 PM
Modified
Tue 11/9/21 4:58 PM

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TWU’s RingCentral Unified Communications is maintained and supported by IT Solutions.
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Individuals at TWU are encouraged to use Google Meet, RingCentral, or Zoom as self-service chat and/or audio and video call services.