RingCentral Make or Answer a Phone Call

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With the RingCentral app/mobile app, you can make calls to other users within the organization as well as to external phone numbers.

IT Solutions offers RingCentral Getting Started Bridge Training Course (click link to self enroll).

See RingCentral video tutorial RingCentral app for Desktop: Making Calls and Checking Voicemails

Note:

Make sure that the emergency addresses are up to date, otherwise, you will only be able to make calls to other people within the same company. Additionally, emergency calls placed from the RingCentral mobile app are handled by the native carrier and certain mobile devices will require that you grant permissions to the RingCentral mobile app to dial via the native dialer. TWU's isntallation of RingCentral requires updating the emergency contact info through Service.RingCentral.com.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

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Article ID: 103086

Created

Wed 3/25/20 5:20 PM

Modified

Tue 1/31/23 11:32 AM

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RingCentral Make or Answer a Phone Call

Configure Phone Settings

Making a call

Taking a call

Transferring a call

Navigating the RingCentral App

Note:

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

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