NetSupport School - Student Toolbar

If the instructor has allowed the student toolbar to be visible, students can:

  • The application icon shows the student if applications are not restricted.
    • If the instructor has Approved Only applications, a list will appear.
    • Any applications on the Approved Only list will be accessible.
    • Any attempt to access restricted applications will show dialog box stating the application is blocked.
  • The Internet icon shows the student if websites are not restricted. 
    • If the instructor has Approved Only websites, a list will appear.
    • Any websites on the Approved Only list will be accessible.
    • Any attempt to access restricted websites will show a dialog box with a lock.
  • The Chat icon will open a dialog box with the instructor only. 
    • To chat with the instructor:
      1. In the Send Message text box, type a message.
      2. Click Send.
    • To leave the chat, click Leave.
  • The Help icon will alert the instructor.
    • To request help from the instructor:
      1. In the Message text box, type a message (student must type a message in order to send the alert to the instructor). 
      2. Optional: In the Alert Teacher dropdown, select:
        • Work Complete
        • Need Help
        • Urgent Help
      3. Click OK. 
    • To leave Help, click Cancel.

For instructor information about how to show or hide the student toolbar, see NetSupport School - Show/ Hide Student Toolbar.

For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

Details

Article ID: 73521
Created
Mon 3/11/19 11:18 AM
Modified
Mon 8/15/22 11:16 AM

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