Articles (30)

Pinned Article NetSupport School - Getting Started

NetSupport School is available in computer classrooms to enhance instructor / student interaction, as well as providing monitoring capabilities for the instructor.

Pinned Article NetSupport School Overview

NetSupport School software is available in several computer classrooms. This software allows an instructor to monitor and control classroom computer activities.

NetSupport School - Annotate Screen

The Show, Exhibit and View features provide a useful annotate tool that can be used to highlight areas of an instructor or student’s screen in order to emphasize a key learning point.

NetSupport School - Approved or Restricted Application list

Instructors can determine if an application is approved or restricted in NetSupport School.

NetSupport School - Approved or Restricted Website Access

Instructors can determine if a website is approved or restricted in NetSupport School.

NetSupport School - Audio Options

NetSupport School allows the instructor to use audible communications to connected students, via microphones, headphones and speakers during View and Show.

NetSupport School - Blank Student Screens

Instructors have the option to blank all student screens simultaneously.

NetSupport School - Chat with Students

Using NetSupport School instructors can chat with any number of connected students simultaneously. Chat is two-way communication between instructors and students, or student to student.

NetSupport School - Group Features

When instructors use groups, they can utilize features for that group only. Features include interactive whiteboard, show, scan, view, exhibit, and audio.

NetSupport School - Groups

NetSupport School Group feature allows the instructor to determine groups by specific, random, or student selection. When students are grouped the instructor can show, scan, message, or chat with a particular group of students.

NetSupport School - Help Requests

NetSupport School gives students the option to request help from an instructor.

NetSupport School - Interactive Whiteboard

A full screen interactive whiteboard is provided, enabling the instructor to use NetSupport School’s annotation tools to highlight the screen and show the results to a selected group of students.

NetSupport School - Lock Student Controls

When instructors perform a Show, the students’ mice and keyboards are automatically locked. Instructors can lock students’ keyboards and mice at any time.

NetSupport School - Monitor Mode

Monitor mode enables the instructor to view multiple student screens simultaneously. A convenient thumbnail view of each connected student screen is displayed at the instructor station, providing a quick and easy method for monitoring student activity. While in Monitor mode, the instructor still has access to the full range of NetSupport School features such as View, Lock, Show, or Chat.

NetSupport School - Quick Launch Websites for Students

Instructors can launch a website on all connected student machines.

NetSupport School - Reboot or Log Out Students

Instructors have the option to reboot or log out a student machine.

NetSupport School - Remote Clipboard

During a View session, the instructor can copy the content of the clipboard between instructor and student PCs.

NetSupport School - Scan Students

The Scan function enables instructors to cycle through each connected student in turn, displaying its screen on the instructor station. It is an alternative to viewing multiple students in scaled windows, which may cause their screens to be unreadable. Multiple student screens can also be scanned in one Scan window.

NetSupport School - Screen Capture

Screen Capture enables the instructor to take a snapshot of the current student screen while viewing or scanning and allows the instructor to save the current screen contents to a file. The machine name, student name, date, time and product name will also be recorded on the screen capture when saved.

NetSupport School - Send a Message to Student(s)

With NetSupport School, messages can be sent to all connected students or the currently selected students. If the same message is sent on a regular basis, up to four pre-defined messages can be stored.

NetSupport School - Show / Exhibit Student Screen

NetSupport School allows instructors to share a computer screen to a number of connected students. It is also possible to show an individual student's screen on selected or all students' screens. For example, student 1 has produced some work that the instructor would like to show to other student(s) in the class.

NetSupport School - Show / Hide Student Toolbar

The Student Toolbar provides feedback to the student on the current lesson, time remaining, current websites and applications that are available, the status of print, audio and keyboard monitoring and quick access to initiate a Chat session and request help. It can be set to be always visible at the top of the Student screen or to auto-hide.

NetSupport School - Show Application

The instructor has the option to share an application on their screen with specific student(s) using the Show Application feature.

NetSupport School - Show to Students

The Show feature enables the instructor to display their screen to a selected student or group of students. Instructors can also show an audio file or video, or an application that is currently running at the instructor station. The instructor can nominate a selected student to take over the demonstration by making them the Show Leader.

NetSupport School - Student Surveys

Instructors can poll students using the Student Surveys feature.Instructors create questions and use pre-defined or custom answers. Instructors have the option to keep the results private or share with the students.

NetSupport School - Student Toolbar

The Student Toolbar may be visible students. Features include available websites and applications (if instructor has limited), access to available websites and applications, as well as a chat and help features.

NetSupport School - Survey Lists

Surveys can be re-used by adding them to a Survey list. Instructors can create a list of survey questions using Notepad. The file can be imported into NetSupport School.

NetSupport School - View & Control a Student Computer

Instructors have option to view and control student machine functions. The student’s screen will be displayed in a window on the instructor workstation.

NetSupport School - View Application History

Instructors can view, save, and print the application history for any or all connected students.

NetSupport School - View Web History

Instructors can view, save, and print the web history for any or all connected students.