NetSupport School - Audio Options

Using Audio while Viewing

When viewing* a student, both the student and instructor can listen to audio together. If the instructor and student have a headset with a microphone, they can chat together as well. 

*Note: For information about viewing see NetSupport School - View & Control a Student

To use audio while viewing

  1. While viewing a student click Audio
  2. The audio options will be displayed:
    • Turn audio on or off
    • Enable only the instructor (Talk) or the student (Listen) to talk
    • Set the microphone sensitivity
    • Select the audio quality

Using Audio while Showing

When showing* to a student, both the student and instructor can listen to audio together. If the instructor and student have a headset with a microphone, they can chat together as well. 

*Note: For more information see NetSupport School - Show to Students

To use audio while showing

  1. Click Show
  2. Verify that the Enable Audio option is checked
    During the show only the instructor has announce functionality.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

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