NetSupport School - View & Control a Student Computer

Note: This feature and functionality is only available for the instructor to view and control one student machine. To view multiple student machines, see NetSupport School - Scanning Students.

  1. Click the window (Applications) icon on the left side of the window. 
  2. A list of students appears. Students can be listed in list view or large icon view.
    • If Details is selected, students are in list view. The instructor has two options to close down an application:
      • To close an application right click on a Running Application and click Close Application. (Student is prompted to save before closing.)
      • To kill an application right click on a Running Application and click Kill Process. (Application closes immediately without saving information.)
    • If Details is deselected students are in large icon view. 
      • Double click the student's icon.The instructor can now view and control student machine functions. 
        • To close any application, click X in the upper right corner. 
        • To listen to audio playing on a student machine, click Audio. Click Audio On.
      • ​​​​​​​​​​​​​​When the instructor is finished viewing and or controlling student machine functions, click X in the upper right corner of the student screen.

For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

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