NetSupport School - View & Control a Student Computer

Note: This feature and functionality is only available for the instructor to view and control one student machine. To view multiple student machines, see NetSupport School - Scanning Students.

  1. Click the window (Applications) icon on the left side of the window. 
  2. A list of students appears. Students can be listed in list view or large icon view.
    • If Details is selected, students are in list view. The instructor has two options to close down an application:
      • To close an application right click on a Running Application and click Close Application. (Student is prompted to save before closing.)
      • To kill an application right click on a Running Application and click Kill Process. (Application closes immediately without saving information.)
    • If Details is deselected students are in large icon view. 
      • Double click the student's icon.The instructor can now view and control student machine functions. 
        • To close any application, click X in the upper right corner. 
        • To listen to audio playing on a student machine, click Audio. Click Audio On.
      • ​​​​​​​​​​​​​​When the instructor is finished viewing and or controlling student machine functions, click X in the upper right corner of the student screen.

For additional support, contact the Technology Service Desk at 940-898-3971servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

Details

Article ID: 66459
Created
Thu 11/1/18 10:50 AM
Modified
Mon 8/15/22 11:35 AM

Related Articles (10)

Instructors can determine if a website is approved or restricted in NetSupport School.
NetSupport School is available in computer classrooms to enhance instructor / student interaction, as well as providing monitoring capabilities for the instructor.
When instructors use groups, they can utilize features for that group only. Features include interactive whiteboard, show, scan, view, exhibit, and audio.
When instructors perform a Show, the students’ mice and keyboards are automatically locked. Instructors can lock students’ keyboards and mice at any time.
Instructors can launch a website on all connected student machines.
During a View session, the instructor can copy the content of the clipboard between instructor and student PCs.
NetSupport School allows instructors to share a computer screen to a number of connected students. It is also possible to show an individual student's screen on selected or all students' screens. For example, student 1 has produced some work that the instructor would like to show to other student(s) in the class.
The Student Toolbar may be visible students. Features include available websites and applications (if instructor has limited), access to available websites and applications, as well as a chat and help features.
Instructors can view, save, and print the web history for any or all connected students.
NetSupport School software is available in several computer classrooms. This software allows an instructor to monitor and control classroom computer activities.