 Security

Answers frequently asked questions about Abnormal AI Graymail, including how it organizes promotional and subscription-based emails, how it works alongside existing email security protections, and how users can manage and access messages in their Inbox, Promotions folder, or Graymail label.

Provides instructions for managing promotional and subscription-based emails by moving messages between the Inbox and Promotions or Graymail folders in Outlook, Gmail, and Apple Mail. Explains how these actions help Abnormal AI learn user preferences and organize future messages.

Explains how to identify Abnormal AI suspicious email warnings and provides instructions for reporting suspicious messages or marking legitimate messages as not junk in Outlook, Apple Mail, and Gmail. Includes email security best practices and support information for TWU users.

Use Proof Point Blocked Senders list to block SPAM or any malicious e-mail messages from that sender.

Browsers on computers, macs, iOS, and Android have options for incognito mode.

Complete your required Information Security Awareness Training by August 31 to help Texas Woman’s University meet state reporting requirements and protect university information, systems, and resources from cybersecurity threats.

Learn how Abnormal AI helps protect TWU email from phishing, scams, impersonation, and other email threats.

Windows 10 comes with BitLocker, a tool that makes it easy to encrypt your USB drive

This standard defines the required timeframe in which discovered or disclosed vulnerabilities shall be remediated.

This standard defines best practices for using web conferencing and virtual collaboration tools at TWU.

TWU Pioneer Emergency Notification information will be used to send emergency communications about campus safety situations, evacuation, or campus closings due to inclement weather or other situations.

TWU Pioneer Emergency Notification information will be used to send emergency communications about campus safety situations, evacuation, or campus closings due to inclement weather or other situations.

In order to follow proper data security, Texas Woman's University has redaction rules that should be followed whenever Social Security Number (SSN) or Date of Birth (DOB) must be redacted. Those rules are outlined here.

How to remove access to a folder under X:\My Shared Folders

Learn how to use Phish Report in Gmail and Outlook to report suspicious or unexpected emails to IT Solutions.

TWU restricts certain technologies on devices and networks to comply with State of Texas and DIR requirements. As of April 1, 2026, access to associated websites is blocked. Restrictions apply to all users, including personal devices on TWU Wi-Fi and employees conducting state business.

Individuals such as contractors and other University Affiliates may be eligible for TWU Portal usernames.