Articles (4)

Configuring Windows Hello

Learn how to configure Windows Hello on your TWU-managed Windows computer to sign in using a six-digit PIN. The article covers connecting to the TWU network, setting up your PIN, and configuring a Microsoft passkey for secure sign-in.

Microsoft Authentication Overview

Learn about TWU-supported Microsoft authentication methods, including Microsoft Authenticator, passkeys, and Windows Hello PIN. The article explains available options and recommends setting up more than one authentication method to maintain access to your account.

Microsoft Passkey Transition FAQ

Find answers to frequently asked questions about TWU’s transition to Microsoft passkeys, including what passkeys are, how they affect sign-in, and how to set up and use them for secure access to your TWU account.

Removing SMS or Voice Call as a Microsoft MFA Method

Learn how to remove SMS or voice calls as a Microsoft MFA method for your TWU account. Before deleting a phone method from the Microsoft Security Info page, make sure you have another authentication method set up and verified.