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TWU Dallas technology and study services.

There are some common troubleshooting steps to try before contacting the Technology Service Desk for support to get back to work quickly.

Some TWU departments maintain services, knowledge base articles, FAQs, and/or ticketing through servicecenter.twu.edu. This article gives a general overview of the Service Center.

Only some of the information in the Technology Services Suite is viewable by the public. To see all of the available information, sign on with TWU Pioneer Portal credentials through the link in the upper-right corner.

We all do it. We run into technical difficulties, and we reach out to the person we know can help. This seems like a good idea at the time, but the TWU has the TWU Technology Service Desk that will almost always be a better bet for the first contact. Here are some reasons to start with the Service Desk, rather than your favorite IT person.

Date Reviewed: April 30, 2018
Related Regent Policy: B.02 Academic Administration