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TWU Student Technology Success Guide
This guide provides step-by-step instructions on how to setup your TWU Portal account, Google MFA, access Self-Service, and TWU email; canvas access, support resources, and troubleshooting tips.
Computer Labs and Student Technology and Study Services: Dallas Campus
TWU Dallas technology and study services.
How to Use the Service Center
Some TWU departments maintain services, knowledge base articles, FAQs, and/or ticketing through servicecenter.twu.edu. This article gives a general overview of the Service Center.
Technology Troubleshooting 101
There are some common troubleshooting steps to try before contacting the Technology Service Desk for support to get back to work quickly.
Adobe Acrobat Serialize - Software Center
Veteran & Military Student Center
Recruiting Activity Center Overview
Navigating to Ethos Application/API Management in Ellucian Customer Center
URP: II.11.i Centers and Institutes
Date Reviewed: April 30, 2018
Related Regent Policy: B.02 Academic Administration
Navigate the Technology Service Catalog, Knowledge Base, and Questions (FAQ)
Only some of the information in the Technology Services Suite is viewable by the public. To see all of the available information, sign on with TWU Pioneer Portal credentials through the link in the upper-right corner.
Always Start With the TWU Technology Service Desk
We all do it. We run into technical difficulties, and we reach out to the person we know can help. This seems like a good idea at the time, but the TWU has the TWU Technology Service Desk that will almost always be a better bet for the first contact. Here are some reasons to start with the Service Desk, rather than your favorite IT person.
Computer Labs and Student Technology and Study Services: Denton Campus
Technology Governance
Computer Labs and Student Technology and Study Services: Houston Campus