Adobe Acrobat Serialize - Software Center

How to Resolve Adobe Acrobat Serial Number or Login Prompt on TWU Computers (Windows Only)

If Adobe Acrobat is prompting for a serial number or login on a TWU Windows computer, you can easily fix this issue by running the Acrobat Serialize - Re-Serialize tool from the Software Center. Follow the steps below:

Steps to Re-Serialize Adobe Acrobat:

1. If working remote, please make sure to connect to the TWU VPN before moving to the next step.
2. Click the Start button in the lower-left corner of your screen.
3. Type Software Center.
4. Select Software Center when it appears in the Start menu.
5. In Software Center, locate the program titled Acrobat Serialize - Re-Serialize 2023 and click on it.
6. Click Reinstall (or Install, if prompted).
7. Once the serialization process is complete, launch Adobe Acrobat.

This process should resolve the issue, allowing you to use Adobe Acrobat without further prompts.

If the steps above do not address the issue, please contact the service desk