Always Start With the TWU Technology Service Desk

  • The Service Desk is open early and stays open after regular work hours
  • The Service Desk staff are trained to escalate for immediate support and will work diligently to notify the best team to provide support
  • The Service Desk staff and students are a support team, always ready to help get everyone back to work quickly. 
  • The Service Desk creates a ticket is generated which centralizes communication, allowing for better service, when issues are escalated
  • The staff and students at the Service Desk have excellent resources to provide you prompt, efficient support
  • Rather than fighting a tech issue alone, reach out to a team of Service Desk professionals who will assist and save time and frustration
  • The Service Desk features techchat.twu.edu, which allows the team to remote into a device, enabling efficient and effective service
  • There’s no need to wait for assistance or struggle. The TWU Technology Service Desk is here for you: 940-898-3971, servicedesk@twu.edu, or techchat.twu.edu. 
 
For additional support, contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu, techchat.twu.edu, or submit a request through the Technology Service Catalog.

Details

Article ID: 119906
Created
Fri 11/6/20 3:32 PM
Modified
Mon 8/15/22 11:26 AM

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