Wifi Troubleshooting on Mac

‚ÄčIf experiencing issues with a Wi-Fi connection, try the following steps.

  1. Restart Wi-Fi
  2. Select the Wi-Fi icon in the top right-hand corner in the menu bar.
  3. Select turn off Wi-Fi.
  4. Select the Wi-Fi icon again and choose the Wi-Fi network to connect to.

If there are stilll Wi-Fi issues, try the steps below.

  1. Forget the Wi-Fi network Select the Wi-Fi icon in the top right-hand corner in the menu bar.
  2. Select Open Network Preferences.
  3. Click the Advanced button in the right-hand pane.
  4. Select the Wi-Fi connection under Preferred Networks and click the "-" button under it to forget that network.
  5. Click Ok.
  6. Click Apply.
  7. Under Network Name, select the Wi-Fi connection  to connect to and enter the network password if prompted.

For additional support, please contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.

Details

Article ID: 16448
Created
Tue 9/13/16 3:34 PM
Modified
Thu 4/7/22 11:37 AM

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