Wifi Troubleshooting on Mac

​If experiencing issues with a Wi-Fi connection, try the following steps.

1. Restart Wi-Fi
2. Select the Wi-Fi icon in the top right-hand corner in the menu bar.
3. Select turn off Wi-Fi.
4. Select the Wi-Fi icon again and choose the Wi-Fi network to connect to.

If there are stilll Wi-Fi issues, try the steps below.

1. Forget the Wi-Fi network Select the Wi-Fi icon in the top right-hand corner in the menu bar.
2. Select Open Network Preferences.
3. Click the Advanced button in the right-hand pane.
4. Select the Wi-Fi connection under Preferred Networks and click the "-" button under it to forget that network.
5. Click Ok.
6. Click Apply.
7. Under Network Name, select the Wi-Fi connection  to connect to and enter the network password if prompted.

For additional support, please contact the Technology Service Desk at 940-898-3971, servicedesk@twu.edu,techchat.twu.edu, or submit a request through the Technology Service Catalog.