Knowledge Base

Categories (8)

Articles (10)

Pinned Article How to Use the Service Center

Some TWU departments maintain services, knowledge base articles, FAQs, and/or ticketing through This article gives a general overview of the Service Center.

How to create (and make available) a discussion in Blackboard

You can incorporate the discussion board into course areas, allowing students to access the tool alongside content.

How to create columns in the Grade Center in Blackboard

An overview of manually created grade columns and automatically created grade columns.

How to make a Blackboard course available or unavailable to students

A course must be made available before students enrolled in the course will be able to view or access the course and its content

NetSupport School - Student Journal

NetSupport School provides a 'Student Journal', this is an electronic record of key information that has been covered during the lesson. The Student Journal is in the form of a portable PDF document, allowing Students to refer back to it after the lesson. Not only can the Tutor add notes and resources used during the lesson directly to every Student Journal, the Students are able to add their own notes making this a truly personalised document.