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Most Frequently Used SQL Reports

  1. Knowledge Base
  2. Technology
Academic Management Course Waitlist Enrollment Registered Majors Faculty Workload by Term Administrative Management TWU Budget Managers Detail TWU

Microsoft Office 365 for Students, Faculty and Staff

  1. Knowledge Base
  2. Technology
  3. Productivity Software
​Office 365 is productivity software that provides convenient access to Microsoft applications on the go. Office 365 is free for active students, staff and faculty. Pioneers are automatically enrolled

Map X Drive on Windows

  1. Knowledge Base
  2. Technology
  3. File Storage
Click on the Start button  Select Computer or File Explorer In the left-hand list of items, right-click on Computer or This PC   Select Map network drive... to open the mapping dialog In the

Training Resources: Managers and Leaders People Management

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning:  Management Tips Online, On-Demand       2 hours 3 minutes            Free LinkedIn Learning: Having Difficult Conversations Online, On-Demand       2 hours 17 minutes

LinkedIn Learning Sign In

  1. Knowledge Base
  2. Technology
  3. Training
Note: Works in most browsers and versions; must be Internet Explorer 11. From computer or mobile device Navigate to https://www.linkedin.com/learning/ Click Sign in located in the upper

Enroll in an edX Course

  1. Knowledge Base
  2. Technology
  3. Training
Navigate to edX.org. Log on with existing or create a new account. Find a course. Click Enroll. Many courses have an option to audit this course which is free. We do our best to link

IT Solutions Organizational Chart

  1. Knowledge Base
  2. Technology
  3. About IT Solutions
Jason Tomlinson, VP of Finance & Administration and Interim CIO  {Vacant}, Chief Information Officer Cori Trevino, Deputy CIO & Director, Customer Experience & Engagement Customer Experience

Computer Refresh Backup Instructions

  1. Knowledge Base
  2. Technology
  3. Computer
Everyone is responsible to maintain records or files in a location that is regularly backed up. This process can be simplified by keeping all files stored on Google drive or on the X: drive. Both

Vacation Rules for Oracle Workflow Notifications

  1. Knowledge Base
  2. Technology
  3. Oracle eBusiness
Log on to Oracle at oracle.twu.edu in Internet Explorer. Locate the TIP links under the Worklist table in the center of the Home page. Click the Vacation Rules link. Choose to create or update a

View LinkedIn Learning Learning History

  1. Knowledge Base
  2. Technology
  3. Training
Log on to LinkedIn Learning. Click on the drop-down caret next to your name (and photo). From the menu of links at the top, select Learning History. For additional support, contact the

LinkedIn Learning suggested courses about Google

  1. Knowledge Base
  2. Technology
  3. Training
Gmail Essential Training Google Docs Essential Training Google Calendar Essential Training Google Sheets Essential Training Google  Classic Sites Essential Training Google Sheets Advanced

Connecting to TWU VPN with Duo Security Two-Factor Authentication

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
1. Obtain VPN Access If you do not have VPN access, Request VPN (Off-Site Network Connection) Access. Your supervisor must approve the access request through workflow. You will receive a

Request VPN (Off-Site Network Connection) Access

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
Navigate to Workflow Next to New Form: click VPN Request Form. Read the User Agreement. Check I Agree to the Above. Click Save and Submit. The immediate supervisor will be notified to

Connecting to a TWU desktop from off campus (Remote Desktop)

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
Step 1: Connect to TWU VPN with Duo Security Two-Factor Authentication Before connecting to a TWU desktop from any device, both Cisco Anyconnect and DUO Authentication must be installed and

File Storage and Sharing Options: X drive vs. Google Drive vs. OneDrive

  1. Knowledge Base
  2. Technology
  3. File Storage
The University community has many options for shared file storage. Google Drive, OneDrive, and the “X Drive,” are free to faculty, staff, and students and supported by IT Solutions. Each of these