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IT Solutions Organizational Chart

  1. Knowledge Base
  2. Technology
  3. About IT Solutions
IT Solutions      Dr. Henry Torres, Chief Information Officer    Corina Ramirez "Cori Trevino", Deputy CIO & Director, Customer Experience & Engagement   Operations Maureen Gamel, Sr

File Storage and Sharing Options: X-Drive vs. Google Drive vs. OneDrive

  1. Knowledge Base
  2. Technology
  3. File Storage
The University community has many options for shared file storage. Google Drive, OneDrive, and the “X-Drive,” are free to faculty, staff, and students and supported by IT Solutions. Each of these

On-Demand, Online Training (LinkedInLearning)

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features LinkedIn Learning provides training in a wide range of topics, including Microsoft Office, Google Suite, Generative AI, 3D, animation, audio, business, design, development, home

Training Resources: All Employees General Communication

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning: Organization Communication Online, Self Paced, Free, 1 hr 15 minutes LinkedIn Learning: Public Speaking Foundations Online, Self paced, Free, 1 hr  Global Knowledge

Houston Campus Room Information

  1. Knowledge Base
  2. Technology
  3. Classroom Technology
  4. Houston Classrooms
Please visit Classrooms Website for photos and additional information about Houston classrooms. Room Number Capacity Room Type 1120

Microsoft 365 for Faculty and Staff

  1. Knowledge Base
  2. Technology
  3. Productivity Software
​Office 365 is productivity software that provides convenient access to Microsoft applications on the go. Office 365 is free for active students, staff and faculty. Pioneers are automatically enrolled

Digital Signage

  1. Services
  2. Technology
  3. Computer Labs and Printing
Features Digital signage is a way of electronically displaying information on a screen.  Departments interested in digital signage may contact IT Solutions to receive consultation on product

Event Support

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features Zoom Webinar IT Solutions manages a few Webinar Zoom licenses for events that are academic and where attendance is expected to be over 100. Select the Schedule a Zoom Webinar button to

Training Resources: Managers and Leaders People Management

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning:  Management Tips Online, On-Demand       2 hours 3 minutes            Free LinkedIn Learning: Having Difficult Conversations Online, On-Demand       2 hours 17 minutes

LinkedIn Learning suggested courses about Google

  1. Knowledge Base
  2. Technology
  3. Training
Gmail Essential Training Google Docs Essential Training Google Calendar Essential Training Google Sheets Essential Training Google Sites Essential Training Google Forms Essential Training

Training Resources: All Employees Leadership

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning - Learning Path: Develop Your Skills as a New or Emerging People Leader Online, On-Demand       4 hours 45 minutes          Free LinkedIn Learning - Learning Path: Skills for

WebAdvisor (Colleague)

  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
Features WebAdvisor is a component of TWU’s student information system known as Ellucian Colleague. Students have access to their user account information, financial aid information and forms

Add a Public Folder to the Favorites List

  1. Knowledge Base
  2. Technology
  3. Email
  4. Outlook and Public Folders
Refer to this Microsoft Support article for best results In Outlook 2016, look for the ··· button in the lower-left corner, to the right of Tasks, and choose Folders. Scroll down to the bottom

View Public Folders

  1. Knowledge Base
  2. Technology
  3. Email
  4. Outlook and Public Folders
*NOTE* Public Folders are currently only accessible on the Outlook 365 desktop app, not Outlook online.   In Microsoft Outlook 2016 In Outlook 2016, look for the "..." button in the lower

Sign on to TWU Gmail

  1. Knowledge Base
  2. Technology
  3. Email
Log in to TWU Gmail for the first time:   Your TWU Gmail account is created approximately 4 hours after your Pioneer Portal account is created. If you have not done so, you can