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Shared File Storage (X-Drive)

  1. Services
  2. Technology
  3. Computer and Device Support
Features Network storage capability for all faculty, staff, and student employees is available through the X-Drive. Network data storage options for faculty and staff are provided through the X

Moving Computers (Inventory Control)

  1. Services
  2. Technology
  3. Computer and Device Support
Features A computer move generally entails removing all cables and peripherals and carrying the components to a different location and re-connecting the computer in the new location with cable

Web Conference

  1. Services
  2. Technology
  3. Collaboration
Service Summary Web conference as a service is provided to support groups needing to connect classrooms in various locations, along with connecting business (administrative) meetings from

Personal Webspace (Google Sites)

  1. Services
  2. Technology
  3. Collaboration
Features Students, faculty, and staff may create their own wiki and websites with Google Sites. Google Suite features Sites, an application that allows individuals to create and collaborate on

On-Demand, Online Training (LinkedInLearning)

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features TWU covers the subscription costs for current TWU faculty, staff, and students access. The full range of this content is available to all current faculty, staff, and students of the

Database Administration

  1. Services
  2. Technology
  3. Wifi, Network, and Servers
Features Oracle and Microsoft SQL database administration is available to faculty and staff in academic and administrative departments that require it for applications or standalone databases

Web Conferencing Classrooms

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features Web conference classrooms are technology enhanced classrooms with web conferencing equipment. Denton Web Conferencing Classrooms ACT 301 MCL 501 MCL 505 Dallas Web

Classroom A/V Technologies

  1. Services
  2. Technology
  3. Classroom, Learning, and Pedagogy Tools
Features IT Solutions provides support for Classroom Audio and Visual (A/V) technology. Classroom hardware includes some or all of the following: A desktop computer Monitor Interactive

Managed Workstations and Patch Management

  1. Services
  2. Technology
  3. Computer and Device Support
Features The patch management service enables Technology staff to deploy critical security patches to computers across campus. On Saturdays, TWU computers are rebooted, allowing Technology

Anti-virus and Malware Protection

  1. Services
  2. Technology
  3. Computer and Device Support
Features TWU has chosen MalwareBytes, as our End-Point protection solution for TWU devices. MalwareBytes, an enterprise solution that provides the highest possible level of protection, and ensures

View an Employee Payslip on Portal

  1. Knowledge Base
  2. Technology
  3. Software
Login to Pioneer Portal. Click My Tools. Click Faculty/Staff Tools. Click Payslip (Historical: FY2022-2023 and older). Current payslips are visible in Oracle Cloud. For additional

Training Resources: All Employees Leadership

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning - Learning Path: Become a Leader Online, On-Demand       9 hours 8 minutes          Free LinkedIn Learning - Learning Path: Women in Leadership Online, On-Demand      12

ID Cards, Card Readers, and Access Control Systems

  1. Services
  2. Technology
  3. Security
Features The TWU Pioneer ID Card is more than just your official school identification. It can pay for meals at TWU retail food locations or the Dining Hall. It can get you into buildings and

Creating Accessible Multimedia and Web Content

  1. Knowledge Base
  2. Technology
How to Make Audio Descriptions PDF Accessibility WCAG 2.0 Compliance WCAG Accessibility Cheat Sheets National Center on Disability and Access to Education (NCDAE) Cheatsheets LinkedIn

Comparing Collaboration Software

  1. Knowledge Base
  2. Technology
  3. Software
Feature Google Meet Zoom for Education2 RingCentral Microsoft Teams Who can use this? Faculty, staff