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Training Resources: All Employees Leadership

  1. Knowledge Base
  2. Technology
  3. Training
LinkedIn Learning - Learning Path: Develop Your Skills as a New or Emerging People Leader Online, On-Demand       4 hours 45 minutes          Free LinkedIn Learning - Learning Path: Skills for

VPN Application Usage

  1. Knowledge Base
  2. Technology
  3. VPN and Remote Desktop (RDP)
Starting August 30, 2024, any VPN account that has not been logged into within the last six (6) months will have its VPN access revoked. If your access is revoked due to inactivity, you will need to

Add a Public Folder to the Favorites List

  1. Knowledge Base
  2. Technology
  3. Email
  4. Outlook and Public Folders
Refer to this Microsoft Support article for best results In Outlook 2016, look for the ··· button in the lower-left corner, to the right of Tasks, and choose Folders. Scroll down to the bottom

Name/Username/Domain Change

  1. Knowledge Base
  2. Technology
Full-time and part-time employees (never a student): Go to the HR Forms website: https://servicecenter.twu.edu/TDClient/KB/ArticleDet?ID=31062 Click Address/Name Verification/Change under the

Network Issues

  1. Services
  2. Report an Issue
  3. Report an Issue
Service Description Network issues Ensuring seamless connectivity is paramount, and the Information Technology team is dedicated to providing robust support for troubleshooting and resolving

Document Camera

  1. Knowledge Base
  2. Technology
  3. Classroom Technology
Document camera, also known as digital overhead magnifies in real-time an object or document to a large audience. Some classrooms have a wireless document camera located on the desk, other document

Standard Software

  1. Services
  2. Technology
  3. Computer and Device Support
Features TWU is committed to providing access to software necessary for faculty, staff, and students to pursue their goals. To request a software installation, please contact the Technology Service

Conference Room Technology

  1. Services
  2. Technology
  3. Computer and Device Support
Features PC content can be shared in conference rooms. Denton Open Rooms ACT 502 ACT 602 Denton Department-Owned Rooms ACT 1210 - Seats 15  - Features PC BHL 101 Seats

Calendar (Google Suite and Outlook)

  1. Services
  2. Technology
  3. Collaboration
Features Google Suite Calendar Mobile interface and content Calendar sharing Sync with mobile devices Multi-calendar view and/or overlay Integration with Google Apps Good

Portal (Pioneer Portal)

  1. Services
  2. Technology
  3. Administrative and Business
  4. Enterprise Software and Systems
Features Portal contains a user's TWU identification information, links to email and Web Advisor / Student Self - Service, university announcements, links to other resources, ability to add links

Information Security Training

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for 25

Classroom and Web Conferencing Technology Training

  1. Services
  2. Technology
  3. IT Professional Services
  4. Training
Features TWU Technology staff will provide training to build self-sufficiency in learning to operate the equipment in classrooms and web conference rooms. Getting started and support Contact

Cellular Discounts

  1. Services
  2. Technology
  3. IT Professional Services
  4. Discounts
Features Mobile phone providers usually offer discounted rates to TWU employees, since TWU employees are also state employees. To see if employees can receive a discount on their service, simply

Reporting (SQL Reports)

  1. Services
  2. Technology
  3. Administrative and Business
  4. Data, Reporting and Analytics
Features Data can be provided in a variety of formats, including user defined reports, data feeds/exports and support for ad hoc reports and business intelligence tools. User Defined Reports

On-Site Support

  1. Services
  2. Technology
  3. Computer and Device Support
Features Computer Peripheral Install and Support IT Solutions staff will install and troubleshoot equipment that may include, but is not limited to, printers, scanners, multi-function devices