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Hardware Discounts

TWU negotiates with vendors to secure discounts on hardware for TWU students, faculty, and staff. ... Features TWU has arranged discounted pricing for items such as pc, mac, or tablets with the companies listed below. To take advantage of the discounts, users must click into the stores from...

Cellular Discounts

A TWU email address (username@twu.edu) may allow a discount on cellular phone service. ... Features Mobile phone providers usually offer discounted rates to TWU employees, since TWU employees are also state employees. To see if employees can receive a discount on their service, simply...

Software Discounts

TWU negotiates with vendors to provide TWU students, faculty, and staff access to discounted software for their personal machines and devices. ... Features The Office of Technology has arranged discounts for TWU students, faculty, and staff.  See twu.onthehub.com, to find discounted software prices to the university’s students, faculty and...

Portal (Pioneer Portal)

Pioneer Portal is a user’s gateway to self-service. ... Features Portal contains a user's TWU identification information, links to email and Web Advisor / Student Self - Service, university announcements, links to other resources, ability to add...

Classroom and Web Conferencing Technology Training

Upon request, a member of the classroom support team will meet with the user and train them on how to use the technology in the classroom or web conference room. ... Features TWU Technology staff will provide training to build self-sufficiency in learning to operate the equipment in classrooms and web conference rooms. Getting started and...

Information Security Training

IT Solutions commits to a culture of cybersecurity awareness through outreach, training, and promotion. Information Security Training is mandated by the State of Texas and is required to be... ... Features Information Security Training is mandated by the State of Texas and is required to be completed at hire and annually thereafter by all employees and contractors that use a computer for...

ID Cards, Card Readers, and Access Control Systems

ID cards and readers are managed by ID and Dining Services. ... Features The TWU Pioneer ID Card is more than just your official school identification. It can pay for meals at TWU retail food locations or the Dining Hall. It can get you into buildings...

Secure Socket Layer (SSL) Certificates

Secure Sockets Layer (SSL) encryption secures websites, intranets, extranets, and other server-based applications. ... Features SSL guards network access, online communications, and digital transactions by enabling a secure channel between servers and users.  A trusted SSL certificate assures web users that a...

Spam Filtering Service (Proofpoint)

Proofpoint has been a leader in effective blocking of email-borne threats for over a decade. ... Features IT Solutions uses Proofpoint Enterprise Protection to block known and unknown vectors. Proofpoint blocks: Polymorphic and zero-day malware Weaponized attachments Malicious...

SSO Authentication (Shibboleth)

Shibboleth is the authentication system that enables access to web applications via single sign-on. Portal ID account holders use Shibboleth to gain access to these resources. ... Features Shibboleth is an authentication system that provides single sign-on (SSO) capabilities to protected online resources in web applications allowing web sites to make informed...

Usernames and Passwords (Pioneer Portal)

All faculty, staff, and students associated with Texas Woman's University must have a Pioneer Portal account. This account is the key to unlocking several information pages that are found only on... ... Features A user’s TWU portal username and password grants access to the network and many University systems, such as email, Web Advisor, and financial systems. Students must apply to the...

Outlook Web App (OWA) Display Preferences

Common Display Settings – Standard Outlook Web App By default, Outlook Web App (OWA) uses Conversation View in all email folders. It is not currently possible to disable Conversation View for...

Live Chat with the Technology Service Desk

Initiate a Chat Session Initiate chat with the Service Desk through techchat.twu.edu. Select association: Student, Faculty/Staff, or Visitor. Type in First Name, Last Name, and Email...

Outlook: New Employees missing from Directory in Desktop Outlook

Steps to turn off cache mode to update Directory to show new employees ... 1. Close Outlook 2. Click Start, Control Panel, Mail (change to small icons if the Mail icon does not display) 3. Click E-mail Accounts 4. Click the twu.edu email account 5. Click...

iOS: MS Exchange accepts only ten devices

iOS User unable to setup additional iOS devices for TWU Outlook account. System warning message declares Exchange limitation of 10 devices. ... Microsoft Exchange Server 2010 sets a limit of ten mobile devices that can connect to each Exchange account.  Log on to https://owa.twu.edu​ Click on the cog wheel in the upper...