Questions
How can I open a VTT file?
1 Answer
Heather Davis
Last activity on 2/13/2021 9:39:17 AM by Heather Davis
Why can't I see my print jobs in the GoPrint Queue?
1 Answer
Heather Davis
Last activity on 1/12/2021 8:36:26 AM by Heather Davis
Training Request
How do I do a training request within a department?
1 Answer
Ashley Love
Last activity on 1/6/2021 7:18:27 AM by Corin Walker
Why can't I embed an image in a Canvas discussion board post?
1 Answer
Heather Davis
Last activity on 11/2/2020 9:31:26 AM by Heather Davis
Is there an option for dark mode or theme change in Canvas?
1 Answer
Heather Davis
Last activity on 11/2/2020 9:28:42 AM by Heather Davis
Does Outlook search archives?
1 Answer
Heather Davis
Last activity on 11/2/2020 8:43:25 AM by Heather Davis
How do I safely check a sender's email address on my mobile device?
1 Answer
Heather Davis
Last activity on 9/29/2020 12:37:09 PM by Heather Davis
Why can't I see the From field in Outlook?
1 Answer
Heather Davis
Last activity on 9/26/2020 9:12:39 AM by Heather Davis
Why won't my Google and Outlook calendars sync?
1 Answer
Heather Davis
Last activity on 7/20/2020 10:30:29 AM by Heather Davis
Message that I am out of email storage space
I cleared my emails significantly in my TWU gmail account but senders still receive a notice that my mailbox is full and that I will not receive their message when, in fact, I am still receiving messages. How do I resolve this? Do I also have to ...
1 Answer
Jason Lambert
Last activity on 5/21/2020 8:26:52 AM by Corin Walker
How do I update my alternate email address?
1 Answer
Heather Davis
Last activity on 5/11/2020 10:03:46 AM by Heather Davis
Why isn't my password working?
1 Answer
Heather Davis
Last activity on 4/13/2020 8:54:43 AM by Heather Davis
How do I remove a student from Canvas?
1 Answer
Ruby Fabela
Last activity on 2/6/2020 3:55:57 PM by Ruby Fabela
Why won't my networked printer print?
1 Answer
Heather Davis
Last activity on 1/28/2020 6:21:31 PM by Heather Davis
Why can't I upload my syllabus or CV in Portal?
1 Answer
Heather Davis
Last activity on 1/14/2020 2:30:50 PM by Heather Davis
Authorizing Google Drive within Canvas
Hello,
Some of my lectures within Canvas require me to authorize the login to my Google Drive account. When I click on my school account and choose allow, I am sent back to Canvas with the message "Authorization failed. Please click au...
Some of my lectures within Canvas require me to authorize the login to my Google Drive account. When I click on my school account and choose allow, I am sent back to Canvas with the message "Authorization failed. Please click au...
1 Answer
Monica Stas
Last activity on 8/31/2020 12:06:15 PM by Heather Davis
How do I create a digital signature in Adobe?
1 Answer
Heather Davis
Last activity on 12/16/2019 6:19:22 PM by Heather Davis
Where is the Book Advance Request Form?
1 Answer
Heather Davis
Last activity on 12/16/2019 6:04:44 PM by Heather Davis
How do I unsubscribe from TWU lists/emails?
1 Answer
Heather Davis
Last activity on 12/11/2019 6:44:37 PM by Heather Davis
How do I get keycard access to a building?
1 Answer
Jacob Ervin
Last activity on 9/26/2019 3:59:13 PM by Jacob Ervin
Attachment help
I can see an attachment that my professor commented on an assignment, but I can not see her comments in the attachment. She asked that I contact technology services...Help?
1 Answer
Artisha Willis
Last activity on 7/1/2019 4:03:06 PM by Corin Walker
Canvas Requirements
I am having problems accessing Canvas at my local Library. What are the system requirements so I CAN TELL them for next semester. Or would you call them. I am at the Killeen Public Library in Killeen Tx. 254 501-8990
Faye Thomas
Faye Thomas
1 Answer
Faye Thomas
Last activity on 7/1/2019 4:04:01 PM by Corin Walker
Transfer Ownership of Google Drive Files and Folders
1 Answer
Heather Davis
Last activity on 3/27/2019 1:37:22 PM by Heather Davis
Enrollment Numbers
Is there a SQL report that provides enrollement numbers for a term, prior to classes starting?
1 Answer
Christopher Cooper
Last activity on 9/4/2018 10:59:37 AM by Corin Walker
Why don't my PDF files open in Adobe when I access them in Chrome or Google Drive?
1 Answer
Heather Davis
Last activity on 5/23/2018 5:21:31 PM by Heather Davis